I tried restoring my ipad 2 and when its trying to extract the new software this pop up appears on the screen and says ERROR: cannot update software or something. My ipad still doesnt return to the home screen. It's still stuck on the apple logo. I only had this for a year. Is it broken?
If your ipad had no problems before, then it is your computer then may fail you. Try to restart computer and ipad.Try to disable antiviruses. If that happens again and you have apple store close by you can set up appointment, or try another computer.