1 2 Previous Next 23 Replies Latest reply: Dec 6, 2012 10:47 AM by Alm999 Branched to a new discussion.
myapple279 Level 1 Level 1 (0 points)

Hi All,

 

I have just updated to IOS 6.0.1 and when I turn on the WiFi, I get No Service issue. Please provide some suggestion. Is apple fixing this issue in coming release.

 

Thanks


iPhone 4, iOS 6.0.1
  • 1. Re: IOS 6.0.1 No Service Issue
    BrokeBanker Level 1 Level 1 (0 points)

    I'm having the same trouble, as well as, a friend.  It does seem that if I turn the wifi off, I regain about 1/2 of my cellular signal. 

  • 2. Re: IOS 6.0.1 No Service Issue
    myapple279 Level 1 Level 1 (0 points)

    Same issue was seen in IOS 6 and continued in IOS 6.0.1, why this is not getting addressed?

  • 3. Re: IOS 6.0.1 No Service Issue
    ChrisJ4203 Level 7 Level 7 (28,180 points)

    What user troubleshooting have you tried. They are restart, reset, http://support.apple.com/kb/HT1430 or restore from backup, restore as new.http://support.apple.com/kb/HT1414

  • 4. Re: IOS 6.0.1 No Service Issue
    myapple279 Level 1 Level 1 (0 points)

    HI Chris,

     

    Even after doing that, if we start the Wifi, the problem still remain.

     

    Thanks

  • 5. Re: IOS 6.0.1 No Service Issue
    zombiefood843 Level 1 Level 1 (0 points)

    still cant connect to home wi-fi

  • 6. Re: IOS 6.0.1 No Service Issue
    picsr4kids Level 1 Level 1 (0 points)

    Same issue here, I updated to 6.0.1 a few days ago, and then last night my phone started having trouble connecting to the cellular network.  I have now tried everything, network resets, re-installing, switching carriers... etc.  There are only two steps I haven't tried yet.  Downgradeing to 5.1.1 and getting a new sim.  Thanks to this post I now know that if I turn wifi off I can actually connect to the network.

  • 7. Re: IOS 6.0.1 No Service Issue
    ChrisJ4203 Level 7 Level 7 (28,180 points)

    If after performing the user troubleshooting steps and you cannot connect, you can try to go into Settings, General, Reset, Reset Network Settings, and see if that will correct it. If not, try another SIM card, or you can make contact with your carrier and have them check your account and see if there is a problem at their end. If there isn't, then the last step is to make an appointment at the Apple Genius Bar to have the hardware checked.

  • 8. Re: IOS 6.0.1 No Service Issue
    ChrisJ4203 Level 7 Level 7 (28,180 points)

    Downgrading is not supported by Apple and attempting to do so would end up making your troubles even worse. The phone would stop working all together, and it also voids the warranty.

     

    If the SIM does not correct your problem, then you can make an appointment with the Apple Genius Bar to see about hardware issues.

  • 9. Re: IOS 6.0.1 No Service Issue
    picsr4kids Level 1 Level 1 (0 points)

    I had no idea that apple had became so arrogant about what you do with your phone.  iOS6 really is a royal mess up and I am still not convinced that it isn't the root of the issue, however I have done everything listed above more than once now so it sounds like paying for applecare actually paid for itself.  I had no idea downgrading the software in a piece of hardware that I own, with software that they designed would be cause for voiding warranty. So thank you for clarifying.

     

    I'm also not sure how I adequately explain that my network connectivity ***** and is sometimes non-existant when wifi is turned on.

     

    Been a loyal apple customer for nearly fifteen years, the past two have been by far the worse.

  • 10. Re: IOS 6.0.1 No Service Issue
    Alm999 Level 1 Level 1 (0 points)

    Same problem here! Since I updated my iPhone 4 to iso 6.0.1 I can not connect to 3G. I can see that so many customers posted the same problem but what actually ****** me off is the fact that Apple wants me to pay for a service to fix a problem they created with their clueless Iso 6 update!!!! How is that fair Apple? How can u justify such an action? I have four devices ruined because of ur update and u want me to pay for all to be fixed!!! Pathetic

  • 11. Re: IOS 6.0.1 No Service Issue
    myapple279 Level 1 Level 1 (0 points)

    HI Apple,

     

    All we want is t to know why there this issue started since upgrade to IOS 6/6.0.1 Earlier versions of IOS where working very smoothly without replacing SIM card or without having to restore again and again or any other methods to fix no service issue. Is it something wrong with this IOS version, if it is are you going to resolve in the coming release. It's matter of usage of Apple devices and that to on phone side we think a lot, as our business depends on it with LTE and other services used on phone.

     

    We request you to look this matter ASAP so that we will be happy customers as before.

     

    Thanks

  • 12. Re: IOS 6.0.1 No Service Issue
    Nimo69 Level 1 Level 1 (0 points)

    I'm having the same issue with 2 IPhones connected to two with different carriers.

    Both devices were factory unlocked by AT&T. I'm getting numerous "No Service", then "Searching" and after a few minutes its back to normal. Calls are being dropped, data connected (GPS) is disconnected when it happens.

    I got one of the phones checked to see if there is any physical issue with the antenna, everything seems to be O.K. so I am pretty sure that this is an IOS 6.0.1 issue...

    Could this be related to AT&T factory unlocked devices?...

  • 13. Re: IOS 6.0.1 No Service Issue
    Alm999 Level 1 Level 1 (0 points)

    HI Nemo69

    dont think it has any thing to do with AT&T since I have the same problem and I have nothing to do with AT&T and actually the problem in my two phones started exactly after upgrading to iso 6.0.1 so it couldn't be a coincidence, it has to be the new upgrade software. The Q I keep asking myself with all the troubles I am in now cuz of this; WHY APPLE IS SAYING NOTHING ABOUT IT AND WHY WE CUSTOMERS KEEP BUYING THEIR PRODUCTS WITH THE LACK OF A GOOD AFTER SALE CARE???

  • 14. Re: IOS 6.0.1 No Service Issue
    mpan2012 Level 1 Level 1 (0 points)

    I got the same problem since upgrading to iOS 6.0.1. The phone was kept rebooting by itself. I have to turn it off for a while, and then reboot it without turning on 3G or WIFI to make sure the phone wont reboot itself...

1 2 Previous Next