9 Replies Latest reply: Nov 18, 2012 11:18 PM by irishangel1999
irishangel1999 Level 1 Level 1 (0 points)

we just completed the update to ios 6.0.1 on her ipad 2 and now we getting the 'detecting ipad in recovery...... you must restore before itunes will recognize...

 

we think the back up didnt take fully and me not being an apple person i'm of the opinion that a restore is a wipe! please tell me i'm wrong because we scared everything will be lost.

 

please please help


iPad 2 Wi-Fi, iOS 6.0.1
  • 1. Re: a big problem after updating to ios 6.
    Demo Level 9 Level 9 (76,345 points)

    You are correct.

     

    The restore will wipe it and if there is no backup, you will be starting from scratch. You can sync the content in iTunes back to the iPad or you will have to download all of her content again if it is not in iTunes, but all data associated with the content will be lost.

     

    Are you sure there is no backups? Without connecting the iPad to the computer - Launch iTunes and go to Edit>Preferences>Devices. Do you see a backup in there for her iPad? If you do, you can restore from that backup after you restore the iPad iOS.

  • 2. Re: a big problem after updating to ios 6.
    irishangel1999 Level 1 Level 1 (0 points)

    just checked (didnt actually know where to check) and there is a back up showing for today. phew!!!!!!

     

    so just to confirm that fingers crossed and with a good wind behind us everything should be ok now

     

    thanks for the swift reply an the help

     

    (i might be back on her christmas list now lol)

  • 3. Re: a big problem after updating to ios 6.
    worksafe Level 2 Level 2 (180 points)

    Since I'm new to this could you tell a person where to look in iTunes since I don't see it under Edit>Preferences>Devices.

  • 4. Re: a big problem after updating to ios 6.
    fromsouth Level 4 Level 4 (3,245 points)

    in the top left corner and only on Windows pc

    on the mac it will be under Itunes, preferences, Devices.

    It also may be in icloud if you have used back up in the cloud before.

  • 5. Re: a big problem after updating to ios 6.
    worksafe Level 2 Level 2 (180 points)

    Ya I found it on the Mac and got the iPad backed up, but since I have two Mac's I'm considering backing up to both and even considering backing it up to the PC. One can never be to carefull.

  • 6. Re: a big problem after updating to ios 6.
    fromsouth Level 4 Level 4 (3,245 points)

    Just enable icloud back up. your own back ups will quickly become outdated, Icloud backs up automatically every 24 hours, For  example when you charge overnight.

  • 7. Re: a big problem after updating to ios 6.
    worksafe Level 2 Level 2 (180 points)

    The only problem that I see with this option is if you need to get at iCloud to reinstall your setting since lets say that your settings have got messed up with an update to the OS and you can't get your iPad to connect to the net, your basically out of luck, but if you do it locally you still have a chance of correcting the problem from iTunes.

     

    Just like to be cautious.

  • 8. Re: a big problem after updating to ios 6.
    fromsouth Level 4 Level 4 (3,245 points)

    I hear u. I use both.

  • 9. Re: a big problem after updating to ios 6.
    irishangel1999 Level 1 Level 1 (0 points)

    good morning all

     

    just to let you know that on windows PC it was where Demo suggested and all went well with our restore and recover and ipad more or less back to how it was (well pictures, music and video al least, not sure about apps and such as she had so many on there but they can be replaced if not there.

     

    As for backing up i for think that if you can do both cloud and local then do it because the feeling of panic when you think its all gone is like nothing else (and this is from someone who served in the army for 9 years and was in a fair few sticky spots and to be honest cant remember that feeling back then!!!)

     

    thanks for all the Demo