3 Replies Latest reply: Nov 19, 2012 6:34 AM by DanInDub
CarolynCW Level 1 Level 1 (0 points)

I just bought an ipad 3 and when I connected to my computer it said "Not Charging". Also, not able to sync with itunes.  Suggestions needed please!


iPad, Windows XP
  • 1. Re: Suggestions needed please!
    gbrenik Level 3 Level 3 (535 points)

    "not charging" means that your iPad is not receiving enough power to charge itself, but it IS receiving enough power that it is running solely off the power it is receiving through the USB cord. I would recommend trying to plug it into a different USB port on your computer, and perhaps to try a different cord if you have a spare.

  • 2. Re: Suggestions needed please!
    GrumpyGator Level 5 Level 5 (4,560 points)

    Most usb ports do not provide enough power to charge your ipad, plug into a wall outlet to charge. If you leave it plugged into the computer and the computer goes to sleep, it can actually drain the battery.

     

    http://help.apple.com/itunes/devices/ipad/en/index.html

     

    IOS: Syncing with iTunes

    http://support.apple.com/kb/HT1386

     

    Apple - Support - iPad - Syncing

    http://www.apple.com/support/ipad/syncing/

  • 3. Re: Suggestions needed please!
    Skydiver119 Level 7 Level 7 (21,245 points)

    Not able to sync with iTunes is a common issue. ANy or any combo of the below may help

     

    Restart your computer.

    Reset your iPad by holding down the sleep and home keys, past when you see the red power down slider and until you see the silver apple. Let it reboot and try again.

    Try a different USB port

    If you're using any hubs or extenders, stop and plug it directly into your computer.

    Try a different cable.

    Make sure your iTunes is up to date and is the latest version

    Go into the control panel and 'add/remove programs', look for Apple mobile device (something) and uninstall it. It's just the driver that tells your computer what to do with the iDevices. Uninstalling it is harmless in that when you plug your device back in it'll reinstall.

    Uninstall and reinstall iTUnes.

     

    If your mobile device driver gets lost or corrupted you have to try several tricks to get it to reactive/reinstall. That's what the above will do. Any one or any combo may work. Unfortunately, there's no single 'silve bullet fix'

  • 4. Re: Suggestions needed please!
    DanInDub Level 3 Level 3 (640 points)

    ipad 3 requires large amount of power. Many PCs doesn't provide enought for it to run and charge at the same time.

     

    you can:

     

    - try differet USB port in computer (that could be providing more power)

    - try different computer (most Macs do provide enough to charge iPad)

    - use iPad charger to charge

    - you can turn iPad off. That way in doesn't require power to run, and should charge (albait, slowly) on most USB ports.