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266 Views 14 Replies Latest reply: Nov 23, 2012 4:52 AM by Munas RSS
Braytongray Calculating status...
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Nov 18, 2012 7:46 AM

Some adjustment on my imacPro 10.6.8 has changed and I don't know where to fix it. When I click on the mail icon on the tool bar, I don't get the mail window, but just mail menu on the top bar. Then I have to ask for a new viewer window. How can I fix this so that I don't need to go through this extra step?

iPhone 4S, iOS 5.1
  • Munas Level 4 Level 4 (1,255 points)
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    Nov 18, 2012 8:16 AM (in response to Braytongray)

    I am on 10.8.2 now and could not check the settings, however it might be that the logic remains the same... you might need to check spaces or mission control settings for something like "When switching to an application, switch to a space with open windows for the application"

  • Munas Level 4 Level 4 (1,255 points)
    Currently Being Moderated
    Nov 18, 2012 8:46 AM (in response to Braytongray)

    No this is in Settings of mac and in your case it is called "Exposee and Spaces".

    For me it looks like you are using spaces and app on its icon click is not switching to its space.

    If you have defined a separate space to this app - try to set it to default. if this does not help - move

    com.apple.dock.plist from your Library to desctop - OS X should recreate it and logoff and login back. See if it helps. if yes you may remove old com.apple.dock.plist from desktop if no - move it back.

  • Munas Level 4 Level 4 (1,255 points)
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    Nov 18, 2012 3:29 PM (in response to Braytongray)

    The com.apple.dock.plist should be located at ~/Library/Preferences/ folder.

  • Munas Level 4 Level 4 (1,255 points)
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    Nov 19, 2012 4:01 AM (in response to Braytongray)

    yes you may use mv comand. To be sure that it moves to the correct place try to use full path or something like

    cd   (to get to your home directory)

    mv ~/Library/Preferences/com.apple.dock.plist Desktop/   (to copy file to desktop)

     

    If it will refuse to move - use sudo before mv (sudo mv ~/Library.......), it will request you to enter admin password (the password is invisible when you type).

  • Munas Level 4 Level 4 (1,255 points)
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    Nov 21, 2012 7:52 AM (in response to Braytongray)

    Since it looks more like software and not the hardware problem as well other users seams to not have it - yes ... OS X reinstall would definitely help... unless it is caused by some 3rd party app that you will install again...

    But I think of other ways....

    The only Mail app behaves like this?

    Do you have backup?

    What happens when youn click not the icon on dock, but the app icon in Applications folder?

  • Munas Level 4 Level 4 (1,255 points)
    Currently Being Moderated
    Nov 21, 2012 10:19 AM (in response to Braytongray)

    Installing on the top of existing OS may not work since it will not overwrite some of the files. It is better to go with clean install and this will erase all the information on the disk.

    It is always good to have at least one additional external drive and bootable backup on it. So if your main HDD fails you can boot from an external one and continue working. In this case you will have all the information from your last backup. Let's say you do weekly backups - so you would lose last week info. You may go with time machine backups, however these are not bootable and you would not be able to boot your computer from it and start working immediately after internal HDD failure. However, it allows you to restore files, and if it is constantly connected to your computer, allows you to get file as it was an hour, two, tree... week before... So, it is up to you which backup model to use, but I strongly recommend you to have at least some kind of it.

  • Munas Level 4 Level 4 (1,255 points)
    Currently Being Moderated
    Nov 23, 2012 4:52 AM (in response to Braytongray)

    Thank you and Happy Thanksgiving to you too.

    Theoretically it should not do any harm. However, to be on safe side I would buy an external HDD and use Carbon Copy Cloner to create exact bootable copy of my disk (bear in mind that in that case external drive should be the same size or bigger than your original HDD). This would allow you to do experiments on internal drive (install on top, reinstall and so on) since you have fully working external copy (you need to test it after you do backup and boot from it).

    Even if installation on top may not harm your existing system and files it may not to fix an existing problem. I would go: backup to external HDD, check the backup by booting from it and if it works and all the files are copied, boot from recovery partition, format internal partition where all your files are (not the entire disk as you would loose you recovery partition) and do clean install. Then you may manually move all your files and reinstall the software. Even if the migration assistant might help you by migrating your apps and files I would not go with this option since it may copy  the files that force your Mail app behave strangely too.

     

    Bon chance

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