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Really shutting off an iPhone

155 Views 5 Replies Latest reply: Nov 19, 2012 10:12 PM by markg42 RSS
markg42 Level 1 Level 1 (0 points)
Currently Being Moderated
Nov 18, 2012 10:10 PM

I have a pristine iPhone 4S (Sprint, 32GB) that I would like to turn off. It was my daughter's, but she gave it back to me after she and her fiance move to another carrier and purchased their own devices. We restored the iPhone to factory settings and then tried to shut it off for awhile since I'm not ready to activate it on a new number/account. But it will not stay off. Holding the Home/Sleep buttons does not do it -- it always restarts. I'm starting to get the impression that this is deliberate, and that Apple does not want a non-activated phone turned off. Is that possible? In my entire life I have never even heard of an electronic product that could not be turned off, other than by letting the battery go dead, but apparently I'm holding one. Does anyone know a secret keystroke or handshake or incantation that will really turn off an iPhone?

iPhone 4S, iOS 6.0.1, Sprint, 32GB, white
  • gbrenik Calculating status...
    Currently Being Moderated
    Nov 19, 2012 1:45 AM (in response to markg42)

    if you hold down the sleep button, a slider should come down that you can slide to turn the phone off. after a few seconds and a spinning wheel in the middle of the screen, the phone will be off.

  • brad805 Level 5 Level 5 (7,285 points)
    Currently Being Moderated
    Nov 19, 2012 6:28 AM (in response to markg42)

    This is caused by a short in the power circuity, often of the charging port. Clean the charging port of the iPhone with a clean dry toothbrush. See if fixed. If not and there is Warranty or AppleCare, make Genius reservation and take to Apple for resolution. If no coverage, clean the charging port with the toothbrush and some Isopropyll Alcohol.


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