Skip navigation
This discussion is archived

iPhone 5 not charging - faulty wires. Does Apple have to replace it?

691 Views 1 Reply Latest reply: Nov 19, 2012 7:57 AM by Rudegar RSS
Emily Dimambro Calculating status...
Currently Being Moderated
Nov 18, 2012 2:59 PM

I upgraded to the iPhone 5 when it was released, it was delievered a week after the release so I have had it for less than 2 months. I have always had my charger plugged in to the wall or in my laptop, therefore not been misused yet the wiring in the USB (just below the connector for the charging port of the phone) is breaking away and doesn't charge properly unless I wiggle the wire around which I imagine is breaking it further! This started yesterday... so if I were to go in to the Apple store would they be obliged to replace it? I don't think it's right that after less than 2 months my cable is broken already! Help!!

iPhone 5, iOS 6.0.1


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.