3 Replies Latest reply: Nov 19, 2012 4:10 PM by SKC1978
SKC1978 Level 1 Level 1 (0 points)

I just bought an iPhone 4s yesterday and it wouldn't connect to the iTunes 10.6.3 I had already on my laptop for my husbands 3gs and my brother in laws iPhone 4. Neither of them ever had a problem syncing with itunes. When I tried I was told to uninstall itunes and reinstall a 64bit version. Took several attempts but I finally got it. Then it said that I needed to upgrade my apple mobile device support and for me to uninstall itunes again and reinstall it. I have done all of this several times and still cannot get it to work right. I have uninstalled every Apple software listed on my computer and had to reinstall it all. Help!!!!!!!


iPhone 4S, Windows 7