1 Reply Latest reply: Nov 19, 2012 12:28 PM by b noir
kala.girl Level 1 Level 1 (0 points)

I downloaded itunes on my computer . Now that i want to open it it doesent repond at all as if i hadnt clicked on it


itunes, Windows XP
  • 1. Re: I downloaded itunes and now it wont open when i click on it
    b noir Level 9 Level 9 (71,995 points)

    Can you check something for me please?

     

    Restart your PC. after the PC restarts, bring up your Task manager, and go to the "Processes" tab. Click "Image name" to sort the processes alphabetically.

     

    Now try to launch iTunes.

     

    Does an itunes.exe process appear? If so, does it vanish after a second or so, or does it persist in the Processes tab (even though iTunes itself never shows up)?