When I look at voice messages, I can't see each person's message. It just calls my voicemail. My husband's phone lists each name and can click on the inidividual messages. Is this something I can change?
How long ago did you activate the phone? VVM requires a password, and if you cannot remember that, you need to contact your carrier for the password or to reset your password. Once you do that, you can go into Settings, Phone, Change Voicemail Password. That should get it going.