3 Replies Latest reply: Mar 4, 2013 8:58 AM by King_Penguin
Fahad.87 Level 1 Level 1 (0 points)

I forgot my answer security

  • 1. Re: I forgot my answer security
    King_Penguin Level 10 Level 10 (95,140 points)

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.

     

    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.

     

    Then select 'iTunes Store', and on the next screen select 'Account Management'

     

    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.

     

    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

  • 2. Re: I forgot my answer security
    richiesutton Level 1 Level 1 (0 points)

    hi ive fogot my security ansures could someone help as im trying to buy a death metal ablum oif itunes ?

  • 3. Re: I forgot my answer security
    King_Penguin Level 10 Level 10 (95,140 points)

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.

     

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551