Ordered new iPhone from AT&T on 10/2 to be delivered in Mahattan.
AT&T shipped phone 10/29 into evacuation zone and Hurricane Sandy.
While phone was in Dallas waiting for NY airports to open I called UPS and AT&T and asked them to redirect or return the phone-they both said "We don't do that."
On 11/12 UPS delivered the phone to random wrong address in NY-never to be seen again. Once UPS loses a package they won't deal with recipient.
AT&T still hasn't "investigated" the loss after a week, but they renewed my contract.
Anybody else experience with UPS and AT&T losing a phone? How long does it take to resolve?
This is not a discussion forum.
This is a technical support forum for users to assist other users with technical support issues.
Your issue does not even have anything to do with Apple.
Post to AT&T's forums you want to discuss the issue.
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