Skip navigation

Malfunctioning phone, need replacement

458 Views 5 Replies Latest reply: Nov 20, 2012 3:49 AM by diesel vdub RSS
sup3rmanw1ll Calculating status...
Currently Being Moderated
Nov 18, 2012 2:56 PM

I have had my iPhone 4 for well over a year now and I am just now starting to experience almost all of the problems I have heard other people complaining about since the phone was first released. I won't go into the details but the question is this, how much would it cost to replace my iPhone 4 now that the iPhone 5 has been released and is available on all carrier networks?

iPhone 4
  • deggie Level 8 Level 8 (44,860 points)
    Currently Being Moderated
    Nov 19, 2012 9:15 AM (in response to sup3rmanw1ll)

    $199 USD

  • roaminggnome Level 10 Level 10 (89,250 points)
    Currently Being Moderated
    Nov 19, 2012 9:06 PM (in response to sup3rmanw1ll)

    "It's going to cost $199 to replace a malfunctioning iPhone 4 at the apple store?

     

     

    Yes.  That is the cost of an out of warranty replacement.

     


  • carl wolf Level 6 Level 6 (13,920 points)
    Currently Being Moderated
    Nov 19, 2012 11:36 PM (in response to sup3rmanw1ll)

    "Isn't that a bit much considering its a phone that's 2 generations behind?"

    If you can find a better deal, you're free to pursue it.

  • diesel vdub Level 7 Level 7 (20,745 points)
    Currently Being Moderated
    Nov 20, 2012 3:49 AM (in response to deggie)
    1. How much will it cost me to set up Express Replacement Service?

           When you request service, you will be charged the ERS Fee and the Out-of-Warranty Service Fee shown in the table below.    
      iPhone 5ERS FeeOut-of-Warranty
                       Service Fee
      Cover ChargeLate Fee
      16GB$29$229$420$210
      32GB$520$260
      64GB$620$310
      iPhone 4S
      16GB$29$199$350$175
      32GB$450$225
      64GB$550$275
      iPhone 4
      8GB$29$149$301$150.50
      16GB$450$225
      32GB$500$250
      iPhone 3GS
      8GB$29$149$226$113
      16GB$450$225
      32GB$550$275
      iPhone 3G
      8GB$29$149$350$175
      16GB$350$175
      Original iPhone
      4GB & 8GB$29$149$250$125
      16GB$350$175

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.