1 Reply Latest reply: Nov 20, 2012 4:41 AM by King_Penguin
pdsullivan Level 1 Level 1 (0 points)

ipod is disabled and can't unlock it


iphone, iOS 4
  • 1. Re: how to unlock the passcode
    King_Penguin Level 10 Level 10 (95,210 points)

    If it's showing the red disabled screen then you will need to connect it to the computer that you normally sync to and you should then be able to reset the iPod and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPod into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808

     

    If you do it via a different computer then :

    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.