Pleasehelp_
Level 1 (7 points)

Q: How to remove credit card details? "None" option not there.

I have read discussions on how to remove your credit card because I recently deactivated it, however supposedly there is a "None" option to press to take your credit card off, however it does not appear on my computer. I live in the united states. please help

iPod touch, iOS 4.2

Posted on Jun 27, 2012 3:47 PM

by planb77,Solvedanswer
planb77 planb77
Level 7 (32,341 points)
A:

You can change your billing info to another card if you'd like. Otherwise, you can also redeem a gift card as you had asked.

 

Apple ID's aren't associated with iPods.  If you want to set up an start using a new Apple ID on your iPod, you can head to Settings -> Store and tap Sign Out. Then sign in with your new account.

 

Keep in mind that all previous purchases made with the old ID are permanently attached to that ID.  So if you have an app with an update that was purchased with the old ID, you'll need to use the old ID credentials to update it.

 

B-rock

Posted on Jun 28, 2012 9:01 AM

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Pleasehelp_

Q: How to remove credit card details? "None" option not there.

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  • by Pleasehelp_,

    Pleasehelp_ Pleasehelp_ Nov 8, 2012 12:32 PM in response to Damnzig
    Level 1 (7 points)
    Nov 8, 2012 12:32 PM in response to Damnzig

    Well you see it gets to the point when someone answers/asks a question that has already been answered it gets very frustrating. Don't start a fight here, now go this is a forum for CC details nothing else

  • by planb77,

    planb77 planb77 Nov 8, 2012 12:54 PM in response to Damnzig
    Level 7 (32,341 points)
    Nov 8, 2012 12:54 PM in response to Damnzig

    I've been able to remove my CC info under any circumstances. No time limits or anything else.

     

    Sorry, but that is not possible. You might have changed your CC info, but you cannot remove it once it has been there for alloted time period you are given to remove it.

     

    B-rock

  • by Pleasehelp_,

    Pleasehelp_ Pleasehelp_ Nov 8, 2012 4:29 PM in response to planb77
    Level 1 (7 points)
    Nov 8, 2012 4:29 PM in response to planb77

    People just dont understand planb lol

  • by planb77,

    planb77 planb77 Nov 9, 2012 6:31 AM in response to Pleasehelp_
    Level 7 (32,341 points)
    Nov 9, 2012 6:31 AM in response to Pleasehelp_

    Oh well. All we can do is try!

     

    B-rock

  • by anthonymichael3219,

    anthonymichael3219 anthonymichael3219 Nov 17, 2012 9:34 AM in response to Pleasehelp_
    Level 1 (0 points)
    Nov 17, 2012 9:34 AM in response to Pleasehelp_

    Hello, so again I have tryied all suggestions on how to remove a card from the accout and nothing works. On top of it if you call support you have to send an email to get avaible time to talk with a live person WOW. Here is my story. Set up Iphone 4, later decided to purchase one app for $2.98 and then the next day my credit card was frauded for hundreds of dollars. I did not understand way the option is not there to delete card or way Apple can not stand behind their name and have this stopped. When is it enough? I have tryed going online to delete as well. I am more upset their is not a better support all the way around. And for the cell phone carriers that sell these types of phones to public also will not offer support. Gotta like the third party companies. Just thought I would share this story.

  • by Pleasehelp_,

    Pleasehelp_ Pleasehelp_ Nov 17, 2012 9:44 AM in response to anthonymichael3219
    Level 1 (7 points)
    Nov 17, 2012 9:44 AM in response to anthonymichael3219

    Yes, it is frustrating but it seems the only solution is to create a new apple ID and if you don't want to use your credit card on the account you can just buy itunes/appstore gift cards in real life with your card and do it that way, that is what I do

  • by planb77,

    planb77 planb77 Nov 17, 2012 1:13 PM in response to anthonymichael3219
    Level 7 (32,341 points)
    Nov 17, 2012 1:13 PM in response to anthonymichael3219

    Sorry to hear of your frustration.

     

    B-rock

  • by hassanali20,

    hassanali20 hassanali20 Nov 18, 2012 2:35 AM in response to Pleasehelp_
    Level 1 (0 points)
    Nov 18, 2012 2:35 AM in response to Pleasehelp_

    I'm able to detacth the Credit Card from Itunes, comfortably

    using this link http://support.apple.com/kb/HT2727

  • by planb77,

    planb77 planb77 Nov 19, 2012 6:27 AM in response to hassanali20
    Level 7 (32,341 points)
    Nov 19, 2012 6:27 AM in response to hassanali20

    There are no instructions for removing credit card info in that article.  However, it does tell you how to view account information and such. 

     

    Not sure how you were able to remove it unless you were still under the 48 hour window or the card was expired.

     

    B-rock

  • by sdc2,

    sdc2 sdc2 Nov 19, 2012 4:02 PM in response to planb77
    Level 1 (0 points)
    Nov 19, 2012 4:02 PM in response to planb77

    "None" option was NOT there -- however, our 8-year old had overdrawn our CC account with his purchases, so our balance was Red.

     

    We input a different CC, thus paying for the owed amount, and BAM - the "None" option then appeared.

     

    Naturally, we immediately changed our payment option to "None".

    He can only use Gift Cards from now on. = )

     

    Account is DEFINITELY older than 48 hours - more like 2 years old account. So a lot of the info in this thread, although an interesting read, is not right.

  • by planb77,

    planb77 planb77 Nov 20, 2012 6:38 AM in response to sdc2
    Level 7 (32,341 points)
    Nov 20, 2012 6:38 AM in response to sdc2

    Account is DEFINITELY older than 48 hours - more like 2 years old account. So a lot of the info in this thread, although an interesting read, is not right.

     

    If you would read correctly, it was stated that any changes to the account payment information, such as adding a new card would allow the 48 hour window to open up again.  One situation when new payment information is added is when a new account is set up, thus opening up a 48 hour window to choose the None payment option.

     

    I never said it depended on the age of the account alone.


    B-rock

  • by Pleasehelp_,

    Pleasehelp_ Pleasehelp_ Nov 21, 2012 7:06 PM in response to sdc2
    Level 1 (7 points)
    Nov 21, 2012 7:06 PM in response to sdc2

    Like what planb said, it doesn't depend on the age of the account

  • by planb77,

    planb77 planb77 Nov 23, 2012 10:55 AM in response to Pleasehelp_
    Level 7 (32,341 points)
    Nov 23, 2012 10:55 AM in response to Pleasehelp_

    And around and around we go...

     

    B-rock

  • by TourdleRacer,

    TourdleRacer TourdleRacer Jan 3, 2013 10:11 AM in response to Pleasehelp_
    Level 1 (0 points)
    Jan 3, 2013 10:11 AM in response to Pleasehelp_

    It doesn't even let me download the free apps.

  • by KRC12,

    KRC12 KRC12 Jan 9, 2013 9:38 AM in response to Damnzig
    Level 1 (0 points)
    Jan 9, 2013 9:38 AM in response to Damnzig

    Thanks Damnzig, while some people want to insist that you do not know what you are talking about, your information helped me. Once Ifinally went in through my itunes account and followed your steps I was able to take my credit card out. So yes, you can remove a card!

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