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Can't update apps in app store

1973 Views 5 Replies Latest reply: Dec 9, 2012 1:36 AM by Tt2800 RSS
Tt2800 Calculating status...
Currently Being Moderated
Nov 19, 2012 11:46 AM

In app store i have several apps ready for update, but when i click "Update" it changes to "Installing" a usually, but 2 secs after, it change back to "Update", and nothing happens.

The same happens if i find the app in app store, where it recognize that i already have it, and there is an update ready.

I can download new apps without problems, and it doesn't matter if i use wifi or 3G.

Also i can delete the old version (with loss of all settings :-( ), og download the new version, without having to pay for it again.

Any suggestions ?

iPad (3rd gen) Wi-Fi + Cellular, iOS 6.0.1
  • James Ward4 Level 7 Level 7 (23,140 points)
    Currently Being Moderated
    Nov 19, 2012 11:52 AM (in response to Tt2800)

    No, you should not have to pay for it again.

     

    Try a rest: Simultaneously hold down the Home and On buttons until the iPad shuts down. Ignore the off slider if it appears. Once shut down is complete, turn the iPad back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset.

  • J.T.Mann Calculating status...
    Currently Being Moderated
    Nov 19, 2012 2:27 PM (in response to Tt2800)

    I am in the same boat with my wife's iPhone 4. We have restarted it using both the 'rest' method and the normal method with the slider etc. I have tried the Time and Date trick where you set the date to a few years in the future or a few years in the past and no dice. I have tried syncing her phone to her computer and that did not update any of the apps. I have been largely unsuccessful. Any comments of knowledge on the issue would be helpful. It also seems that she is having an issue with her iMessage today. I cannot tell if that is related or not as she is still at work. Any help would be great on this.

    iPhone 4, iOS 6.0.1
  • GeoffreySYD Calculating status...
    Currently Being Moderated
    Nov 20, 2012 5:48 PM (in response to Tt2800)

    I'm in the same boat...

    I'm using the same iTunes account as my girlfriend, and neither of us can update apps nor download purchased apps that are not installed.

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