Currently Being ModeratedOct 3, 2012 8:51 AM (in response to EPICTeam)
I am having this issue too. While doing a test run with two iPad's they have turned into ghost that will not go away. Is there a way to remove these ghost iPad's that do not exist?
Currently Being ModeratedNov 20, 2012 9:55 AM (in response to EPICTeam)
Here is how you can remove a Supervised device from Apple Configurator. Hold down the Option key and right click (or control + click) on the lost/stolen iPad. You will see a new option listed in place of Unsupervise when you hold the Option key down that will say *Remove*. Choose Remove and it'll go away
Hope this answers your question!
Currently Being ModeratedJan 2, 2013 3:26 PM (in response to nsdjoey)
pardon the thread hijack, but my question builds on this one. In this situation, what happens to the VPP codes for paid apps which were assigned to the lost iPad? Are they returned to the Configurator pool? I have been searching for about an hour to find this out with no luck. TIA.
Currently Being ModeratedJan 4, 2013 9:27 AM (in response to Toeknee)
i need to know this with regards to what happens to VPP apps too.
Currently Being ModeratedFeb 27, 2013 10:07 AM (in response to Toeknee)
Unless you are able to check in the ipad or unsupervise the paid apps are lost.
Currently Being ModeratedAug 7, 2013 9:13 AM (in response to EPICTeam)
Good news! At least in the latest version of Configurator, it appears if you use ndsjoey's trick to remove the lost device then your VPP codes are returned to the pool to be re-assigned.
Currently Being ModeratedOct 2, 2013 8:46 AM (in response to EPICTeam)
I just followed the aboves steps to remove an ipad from configurator that was lost. I did not get the vpp license returned...
Did I miss a step?