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Can't activate Fotostream

386 Views 7 Replies Latest reply: Nov 20, 2012 6:03 PM by RooneyR RSS
ClaudiusSailer Calculating status...
Currently Being Moderated
Nov 10, 2012 3:56 AM

I tried to activate Fotostream on the MacBook of my wife. When I click Fotostream I catch following error message. "there is no Access to fotos in iCloud-Account Check your account information in system settings." with the Button "cancel" and "Check"


All other services eMail, calendar and so on works with iCloud fine and the user and passwordsettings are okay.


what can I do?


sorry for the bad error message translation the original text is in german.


thanks for help



iCloud, OS X Mountain Lion (10.8.2)
  • meikel73 Level 1 Level 1 (0 points)
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    Nov 18, 2012 1:33 AM (in response to ClaudiusSailer)

    I have the same problem. both with my apple id and the id of my apple-woman macbook mid 2010 with osx 10.8.2

    everything is fine in other iCloud, only the photostream is not working. enable / disable does not help, unfortunately. I would appreciate tips.

  • the0pticnerve Level 2 Level 2 (235 points)
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    Nov 18, 2012 8:51 AM (in response to meikel73)

    Launch iPhoto. Go to: iPhoto > iPhoto Preferences in the menu bar. Click on the photo stream preferences pane. Click "My Photo Stream". You should now have access to Photostream in iPhoto's sidebar:

    Screen Shot 2012-11-18 at 11.50.28 AM.jpg

  • Old Toad Level 10 Level 10 (113,150 points)
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    Nov 18, 2012 9:55 AM (in response to ClaudiusSailer)

    Log out of iCloud in your wife's  System/iCloud preference pane and disable Photo Stream in iPhoto's Photo Share preference pane.  Then log back in and re-enable, respectively.  See if that will jump start her Photo Stream.



  • meikel73 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 18, 2012 12:34 PM (in response to Old Toad)

    @theOpticnerve: thank you, but that does'nt work, the error message remains.


    @old toad: exactly what I had tried many times. no idea in what sequence I've just made it now, but suddenly it works. I logged off on both user-accounts (my wife's and my) of iCloud. when logging into my icloud account the home screen now looked different from yesterday, (i swear ;-). and then suddenly photostream worked just fine. i do not understand why, possibly a consequence of my recent upgrade to mountain lion?


    however - many thanks you both for your help.

  • RooneyR Level 1 Level 1 (10 points)
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    Nov 18, 2012 2:14 PM (in response to ClaudiusSailer)

    Having the same problem. What set it all off? I restarted the computer! Have tried your suggestions but nothing changes, and I keep running in the Catch-22 circle.

  • Gerhard Bergmann Level 1 Level 1 (60 points)
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    Nov 19, 2012 11:21 AM (in response to RooneyR)

    Same here!

  • RooneyR Level 1 Level 1 (10 points)
    Currently Being Moderated
    Nov 20, 2012 6:03 PM (in response to ClaudiusSailer)

    A follow-up to the Photo Stream difficulties: I went to and clicked on my name, then clicked Advanced, and clicked on Reset Photo Stream. Then I went to my iPad and iPhone and under Syatem Preferences/Photos, shut off PhotoStream. Those actions deleted all the Photo Stream pictures. Then I turned PS back on and everything worked... until... for other reasons I had to restart the Mac. And the dialog window is back! Argh! Also note that since my first post, Apple had a bunch of other iCloud problems over the weekend. I noted for a time in my mailbox the name of my account changed from .mac to .iCloud. I wonder if that has anything to do with this.


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