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My phone won't charge

120 Views 1 Reply Latest reply: Nov 20, 2012 9:37 PM by brad805 RSS
Meganrenee02 Calculating status...
Currently Being Moderated
Nov 20, 2012 6:57 PM

I try to plug my IPhone 4S into the charger. It will not charge on any charger that I try. It's a new phone, I haven't had it but a month. I have tried soft reset, turn off and on. Everything that I know and nothing is working. What do I do?

iPhone 4S, iOS 6
  • brad805 Level 5 Level 5 (7,285 points)
    Currently Being Moderated
    Nov 20, 2012 9:37 PM (in response to Meganrenee02)

    Clean the iPhone charging port with a clean dry toothbrush. See if better. If not, you have Warranty, make Genius reservation and take iPhone to Apple for resolution.


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