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HP LaserJet CP1025 and Time Capsule printing problem

892 Views 5 Replies Latest reply: Nov 20, 2012 9:05 PM by ShlomiL RSS
Doctor_V Calculating status...
Currently Being Moderated
Nov 19, 2012 10:30 AM

Hello. I'm experiencing a problem with network printing with using HP LaserJet CP1025 plugged through USB into a Time Capsule. The problem persists for a long time already. Every time I need to print, I need to reboot my Time Capsule because there is an error in the printing queue, Mac OS X shows a message about some "USB write error", Windows just shows an "error". The only solution to this was rebooting the Time Capsule as told on Apple Support, with unplugging it first, then rebooting the printer, then plugging the Time Capsule. Now even this way doesn't work. This problem is the same on three different computers running Mac OS X Lion, Mountain Lion and Windows 8, so it's not driver problem, however, Bonjour doesn't allow me to use drivers from the printer CD on Windows so I had to install "universal" drivers which allowed me to print. I update the firmware on the Time Capsule from time to time, so it won't help either.  It's extremely annoying to mess around with Time Capsule for half an hour each time I need to print, so I ask for assistance. Thanks to everyone who can help!

MacBook Pro, OS X Mountain Lion (10.8.2)
  • LaPastenague Level 7 Level 7 (32,755 points)
    Currently Being Moderated
    Nov 19, 2012 12:22 PM (in response to Doctor_V)

    There is probably a whole bunch of different issues happening here.

     

    Lion and ML have just as much problem with losing connection to the TC as the windows computer will.

     

    I suggest you do a factory reset of the TC..

     

    You then need to set it up as a straight SMB (windows networking) device.

     

    All network names must be SMB compatible. Short, no spaces.. no apostrophe for sure. pure alphanumeric.

     

    That includes TC name, wireless name/s, passwords of course. and even the hard disk name.

     

    In the file sharing page I would also turn on the guest access and set the WORKGROUP. Although that is more for disk sharing they should also help print sharing.

     

    The printer name, I am not sure.. but you want that as simple as possible as well and following the above rules.

     

    I am not at all sure the latest firmware is the panacea to all ills.. in fact I tend to run any TC i have on 7.5.2 and find it works better. Especially the older ones.

     

    If it still doesn't work, it is a case of buy a new network printer.. when this lot of toners finish.. buy a new printer instead .. make sure it is network capable. Far better than using usb printers and since printers are cheap cf the consumables.. well worth it.

     

    Also make sure it is airprint capable and preferably postscript as well although I don't know if the combo is available.

  • Bob Timmons Level 9 Level 9 (75,585 points)
    Currently Being Moderated
    Nov 19, 2012 12:21 PM (in response to Doctor_V)

    It appears that HP has apparently not provided Apple with a specific printer driver for your CP1025.

     

    See the list of supported printers:

     

    http://support.apple.com/kb/HT3669#HP

     

    You might want to check directly with HP to see if they have a driver that you could download and install that might work.

  • ShlomiL Level 3 Level 3 (675 points)

    Hi,

    The printer actually do provided with drivers via Apple Software Update:

     

    HP LaserJet CP1025 *2.0.20120620P

     

    Is there any difference while plugging the printer directly to your Mac and not through the Time Capsule?

  • Bob Timmons Level 9 Level 9 (75,585 points)
    Currently Being Moderated
    Nov 20, 2012 1:34 PM (in response to ShlomiL)
    Is there any difference while plugging the printer directly to your Mac and not through the Time Capsule?

     

    Yes.

     

    Connecting to your Mac is a "direct" connection.

     

    Connecting to the Time Capsule is a "network" connection, which requires a "network" USB driver. Check with HP to see if they might have a "network" USB driver.

  • ShlomiL Level 3 Level 3 (675 points)

    Hi Bob,

    My last qiuestion been directed to the thread started, if the pritner response differently while using a direct USB connection

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