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duplicate email addresses in autocomplete

213 Views 4 Replies Latest reply: Feb 1, 2013 8:03 PM by Flipkay RSS
Michael Gorsline1 Level 1 Level 1 (5 points)
Currently Being Moderated
Nov 19, 2012 1:50 PM

Since upgrading to Mountain Lion Mail has worked great with the exception of my list of autocomplete email addresses always listing each suggested email address twice. Often I can not use the down arrow to get to addresses below the first suggested one or two, though I can use the mouse to click on the lower ones. My main question is what can I do to get rid of this duplicates? Also how can I get the down arrow to work for scrolling through the addresses? I am on iCloud and use a Gmail account.

 

Thanks

  • Flipkay Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jan 31, 2013 7:13 PM (in response to Michael Gorsline1)

    I am having the same exact issue that you're describing and am frustrated. 

     

    I read in another discussion thread that in order to get rid of the duplicates you need to keep all of your contacts in either the "On My Mac" address book or the icloud address book.  If it's in both, then you'll see the duplicates.  The person recommended just using icloud and removing all the contacts from "On My Mac".  They then said to change your default preference to use icloud, instead of "On My Mac".

     

    In reality, I don't like that answer because I want to keep my contacts in both places.

     

    As far as the down arrow, I haven't researched that one yet.  I guess it's not bothering me enough yet.

  • CT Level 6 Level 6 (14,955 points)
    Currently Being Moderated
    Jan 31, 2013 7:25 PM (in response to Michael Gorsline1)

    Just for clarity:  This duplication does/does not occur in the Previous Recipients list from the Window menu?  The duplicated addresses are all in your contacts?

  • Flipkay Level 1 Level 1 (10 points)
    Currently Being Moderated
    Feb 1, 2013 8:03 PM (in response to CT)

    CT,

     

    I do not see the duplication in my previous recipients list, but I do notice that the autocomplete duplication only occurs for those emails that are listed in my previous recipients list.  If the email address is not listed in my previous recipients list, it does not duplicate.

     

    With that said, I suppose if I deleted it from the previous recipients list the autocomplete duplicates wouldn't occur, until it showed back into the list again...which I imagine would be the next time I emailed that address.

     

    And to answer your second question, yes all of the duplicated email addresses are in my Address Book.

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