7 Replies Latest reply: Nov 24, 2012 11:40 AM by Barney-15E
Michigan One Fly Level 2 Level 2 (240 points)

We are moving from Entourage for email, calebdar and address list.  I can't seem to find any user guide or manul to help us with this transion.  I can only find some vague help in the iPad users manual.

 

My biggest issues right now are with Contacts (address book ).  I am not finding much hep in dealing with groups.

Can anyone point me in the direction of some online help with this?

  • 1. Re: Need help with Contacts and iCal
    Michigan One Fly Level 2 Level 2 (240 points)

    I am bumping this to update anyone needing the same info.

    My wife and I ech have a MBP that runs on Mtn Lion.  If we open help in contacts the help site is not available.

    I went to our older iMac runing on Snow Lepoard and if I open contacts ( Address Book on that machine)  the help site is available and I can get some questions answered.

     

    FYI

    I found out that If a contact is highlighted (selected) and you tap the alt key any group that the contact is a part of turns a blue color. 

  • 2. Re: Need help with Contacts and iCal
    Barney-15E Level 8 Level 8 (35,295 points)

    Besides not being able to use the help file, what questions do you have?

    I don't think I've ever used a help file except to see if there was any information in it that I could point to helping out here.

     

    Just open it up and use it. Try out stuff. Experiment with Smart Groups. Poke around and little and see what happens.

     

    If a card doesn't have the fields you are looking for, go to the Card menu and Add Field. Besides Groups (and Smart Groups) there isn't much to it.

     

    As you found out, the option key provides some options. However, Contacts being very basic, doesn't have much beyond what you found.

  • 3. Re: Need help with Contacts and iCal
    Michigan One Fly Level 2 Level 2 (240 points)

    While it is a very basic piece of software, it would be a very long time before I stumbled on to something like the option key highlighting groups. 

    Is it just our 2 MBP's that can't into the Help site, or is it infact not available ?

     

    Anyhow with the help site from the older operating system we are OK with Contacts,  now it's on the iCal and mail. 

  • 4. Re: Need help with Contacts and iCal
    Barney-15E Level 8 Level 8 (35,295 points)

    Try deleting com.apple.helpviewer.plist and com.apple.help.plist from your user Library/Preferences folder.

    To get to the user Library, hold down the Option key and select Library from the Go menu in Finder, then open the Preferences folder.

    While it is a very basic piece of software, it would be a very long time before I stumbled on to something like the option key highlighting groups.

    I agree that it is not very well-known, but if you understand the Mac OS, you know that the Option key provides "options." Whenever a new version of the software is released, I pretty much go through every menu and toggle the option key to see what is available. Same for programs, dialog boxes, etc. That's how I stumbled upon it.

  • 5. Re: Need help with Contacts and iCal
    Michigan One Fly Level 2 Level 2 (240 points)

    Barney-15E,

    Thanks for the advice, tried it but I still get the same results.  I gather you are able to get the help site for contacts and or iCal ?

     

     

     

    Screen Shot 2012-11-21 at 10.53.27 AM.png

  • 6. Re: Need help with Contacts and iCal
    Barney-15E Level 8 Level 8 (35,295 points)

    No problem here,

    Screen Shot 2012-11-23 at 11.33.54 PM.png

  • 7. Re: Need help with Contacts and iCal
    Michigan One Fly Level 2 Level 2 (240 points)

    Barney-15E,

    Thanks for checking.

    I can get the screen you are showing,it's when I sekect a topic that I get the "Topic is Not Currently Available" pop-up.

    It works on our Snow Lepoard Machine but not Mountain Lion.  But of course the Snow Lepoard Machine is a different version of iCal andContacts I belive.

  • 8. Re: Need help with Contacts and iCal
    Barney-15E Level 8 Level 8 (35,295 points)

    No problems with that, either:

    Screen Shot 2012-11-24 at 1.39.29 PM.png