1 Reply Latest reply: Nov 21, 2012 8:35 AM by planb77
jasonhalpern Level 1 Level 1 (0 points)

My 120GB IPod classic is not recognized by my Windows 7 PC.  When I plug the ipod into my computer I receive a message saying that the USD device is not recognized.  The Device Manager lists it as an Unknown Device.  I've tried uninstalling iTunes and reinstalling it, but it had no affect.  The odd thing is that our other iPod (160 GB Classic) is recognized on the same computer using the same USB cable.  When I plug the ipod in question into another PC, the PC seems to recognize the iPod and lists it in Windows Explorer (iTunes is not installed on this machine).  There seems to be something out of wack with this PC/iPod combo.  Any thoughts on what I can do to try to resolve this issue?  I tried all of the steps listed here, but they didn't help me.  http://support.apple.com/kb/TS1538


Any help would be greatly appreciated.

iPod classic (120 GB)