Currently Being ModeratedNov 21, 2012 7:26 AM (in response to spyrosn)
I'm not so sure it's the firmware, unless it is something you recently upgraded and marked the start of the issues you were having with trying to play the iPod on the Bose dock. Have you tried resetting both the dock and the iPod to see if that does any good?
For the Bose dock, simply unplug it from power for about 30 seconds or more and then plug it back in. To reset the iPod, press and hold both the Select/Center and Menu buttons together long enough for the Apple logo to appear.
Currently Being ModeratedNov 21, 2012 8:37 AM (in response to planb77)
Thanks for the info B-rock. You are correct, there really has not been a recent update although I honestly haven't paid attention to the iPod's updates all that well.
I've reset and restored the iPod and also unplugged the Bose multiple times. No luck. The iPod docks fine with my computer and plays fine there or through headphones. Just not through the Bose. Even though the Bose works fine from the same connector with the shuffle (but with the shuffle adaptor).
If there is anything else you can think of I'd appreciate it.
Currently Being ModeratedNov 21, 2012 8:40 AM (in response to spyrosn)
Nothing that I can think of in particular. It might not hurt to contact Bose support as well to see if they have any more suggestions.
Currently Being ModeratedNov 21, 2012 12:20 PM (in response to planb77)
Yeah I did. All they said was to send in the Bose for repair at minimum of $99 plus s&h....or I could buy a new model at a reduced price (great selling angle!).
Well we decided to take the iPod in to the local Apple store and they will do a diagnostic for $20. I guess that's the cheapest route to see if there's anything wrong with it.
Currently Being ModeratedNov 21, 2012 12:28 PM (in response to spyrosn)
Sounds good. Keep us updated.
Currently Being ModeratedNov 22, 2012 11:51 AM (in response to spyrosn)
Just so you know, my iPod Classic also uses firmware version 1.1.2PC and on the odd ocassions that my Bose Sound Dock plays up (no sound), unplugging it from power and re-powering it always does the trick.
However, you do need to leave the Bose unplugged, as B-rock suggests, for 30 seconds. (I confess, I don't usually wait that long, but if all else fails, go for 30 seconds - at least!)