Skip navigation

iPod classic does not work with Bose Sounddock anymore

756 Views 6 Replies Latest reply: Nov 22, 2012 11:51 AM by the fiend RSS
spyrosn Calculating status...
Currently Being Moderated
Nov 17, 2012 6:55 PM

I have a Bose Sound Dock that I've used with my iPod classic 80 GB for some time now. It always worked fine. Recently when I dock the iPod, it plays for about 5 seconds and then cuts off.

 

The Bose works just fine when docked with my iPod Shuffle. Firmware on classic is 1.1.2. Wondering if the firmware is causing conflicts? Anyone has any experience with similar issues? I've checked the Bose inside out and cannot find any problems.

 

If it is firmware, anyone know where I can get previous firmware versions?

 

S/N on IPod classic, .xxxxxxAYMV

 

Thanks!

iPod classic
  • planb77 Level 7 Level 7 (32,255 points)

    I'm not so sure it's the firmware, unless it is something you recently upgraded and marked the start of the issues you were having with trying to play the iPod on the Bose dock.  Have you tried resetting both the dock and the iPod to see if that does any good?

     

    For the Bose dock, simply unplug it from power for about 30 seconds or more and then plug it back in. To reset the iPod, press and hold both the Select/Center and Menu buttons together long enough for the Apple logo to appear.


    B-rock

  • planb77 Level 7 Level 7 (32,255 points)

    Nothing that I can think of in particular.  It might not hurt to contact Bose support as well to see if they have any more suggestions.

     

    B-rock

  • planb77 Level 7 Level 7 (32,255 points)

    Sounds good. Keep us updated.


    B-rock

  • the fiend Level 5 Level 5 (6,935 points)

    Just so you know, my iPod Classic also uses firmware version 1.1.2PC and on the odd ocassions that my Bose Sound Dock plays up (no sound), unplugging it from power and re-powering it always does the trick.

     

    However, you do need to leave the Bose unplugged, as B-rock suggests, for 30 seconds. (I confess, I don't usually wait that long, but if all else fails, go for 30 seconds - at least!)

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.