10 Replies Latest reply: Nov 21, 2012 12:52 PM by Peter Gillespie
7Valleys Level 1 Level 1 (0 points)

We ordered an iPad mini for my son who is in Boston Children's Hospital awaiting a kidney transplant.  At first the parcel was to be sent to my home address, but we called the Apple Store and had it changed to a Boston delivery.  FedEx apparently ignored the redirect request and sent it to Wisconsin.  There was nobody home at my address as we are all in Boston. Since it required a signature and nobody was home apparently the driver went to look for a neighbor and handed the package to them. Unfortunately we don't know the neighbor and we are 1200 miles away so my son has no iPad and no chance of getting his iPad until one of us returns to Wisconsin to track down the neighbor and convince them to give us the iPad.

 

FedEX says it's Apple's Fault that they handed it to a stranger.  Can you help?  FedEX's shipping number is 544259281570

 

Thanks,

Robert


iPad mini Wi-Fi + Cellular, iOS 6.0.1