1 Reply Latest reply: Nov 21, 2012 11:43 AM by brad805
JayW90 Level 1 Level 1 (0 points)

Hello, thank you for reiviewing my post. I had recently gotten a new iPhone5. I unboxed it and took of the screen protector, about 20mins of setting up my phone I had noticed when I touched the screen anywhere on my screen my screen was pressing in just below the the center of the phone. and when I go into an app or a photo or even the phonebook. there appears to be a faint blue blotch. Am I able to return my phone to get a new one if I go into Apple store? Its only a couple days old. Thanks, Jay.discolouration.bmp

iPhone 5, iOS 6.0.1
  • 1. Re: Screen problems, Blue blotch&When touching screen?
    brad805 Level 5 Level 5 (7,290 points)

    This will be handled, you have several choices. First is, you can take receipt, iPhone, box and everything it came with and return to where purchased and get refund. Then buy new phone. Or you can make Genius reservation and take to Apple and get perfect replacement iPhone 5 under Warranty. Whichever is more convenient to you is probably better.