Currently Being ModeratedNov 21, 2012 4:09 PM (in response to thesoymas)
Apple does not repair iPhones, they replace them.
Currently Being ModeratedNov 21, 2012 4:15 PM (in response to thesoymas)
Step 1 RequestNovember 19, 2012: Empty box shipped
Step 2 ServiceDiagnosis pending
Step 3 ReturnServiced product return pending
Currently Being ModeratedSep 13, 2013 1:10 PM (in response to thesoymas)
Apple received my iPhone 5 on September 9th in the morning. They then started diagnosing the product the same day. You would think it takes around 2 days max to just DIAGNOSE product. It has been 5 WORKING DAYS and they STILL haven't fiished DIAGNOSING product. It's getting ridiculous. I'vve phone apple constantly but they say they cannot do anything as theyr'e not the people that diagnose the phones. Complete and untter stupididty!
Apple have really let me down for a product that I spent £529 on!