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My iPhone 5 is taking blurry pictures.

87135 Views 72 Replies Latest reply: Mar 24, 2014 10:38 AM by Barça RSS
  • Zrcarr Level 1 Level 1 (0 points)
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    Oct 12, 2012 9:13 AM (in response to Scarytallman)

    My iPhone 5 is also taking blurry pics

  • Crackedkracker Level 1 Level 1 (0 points)
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    Oct 12, 2012 10:28 AM (in response to Zrcarr)

    Take it to apple. They replaced my phone. They said it was an issue with autofocus

  • Pusalkar Level 1 Level 1 (5 points)
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    Oct 21, 2012 5:42 PM (in response to Doug Lerner2)

    Something fun to try with your iPhone 5: Take a pic in zoom mode (ignore the blurry pic), now immediately go to video mode and record for a few seconds. Go back to camera mode and try taking a pic in the zoom mode. Look at the image and see if you really have an issue with the camera and iOS6 software.

  • skolvikings Level 1 Level 1 (0 points)
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    Nov 11, 2012 9:54 PM (in response to Scarytallman)

    My iPhone 5 takes horrible pictures.  They are atrocious.  They are blurry, dull, not clear, unkeepable, unprintable.  Worst iPhone camera ever.  I've had each iPhone.  I take many pictures so this is a huge disappointment!! 

  • Doug Lerner2 Level 4 Level 4 (1,030 points)
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    Nov 11, 2012 10:01 PM (in response to skolvikings)

    Some people have reported similar issues with their iPhone. It's definitely not usual. Most iPhone 5s take very very good pictures. I think you should bring your iPhone back to the Apple store and get an exchange.

  • aakashfromludhiana Level 1 Level 1 (0 points)
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    Nov 22, 2012 5:24 AM (in response to Crackedkracker)

    I'm suffering from the same problem, like wthell Apple! Never had a hardware problem from Apple, this is so sickening!

  • aakashfromludhiana Level 1 Level 1 (0 points)
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    Nov 22, 2012 5:26 AM (in response to Pusalkar)

    No result, still the same

  • aakashfromludhiana Level 1 Level 1 (0 points)
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    Nov 22, 2012 5:27 AM (in response to Scarytallman)

    I bought an iPhone 5 64gb from uk. Accidentally, while I was in a rush, I switched on my phone's camera right from the home screen by sliding on the camera button. I did not allow it to open itself properly and started shooting a video. Usually it should be a little blurred and out of focus for a while until the camera's autofocus auto adjusts itself. But in my case, it became blurred/foggy forever. I thought maybe the camera hardware has gone bad. But I clicked a picture of a close lying object and it was clear again. The moment I would shoot an object 5 feet or 10 feet far, it's back to the same out of focus picture mode. I reset the phones all settings but to no avail. I took a backup of my phone and then restored it but in vain. I finally made a hard reset of my phone and still the problem remans intact. I'm terrified by this experience as I've used all iPhone generation models but I've never seen or faced a hardware problem. That's the reason I love apple products. I live in India currently and it's not possible for me to claim warranty here because apple doesn't give international warranty I suppose. Nor can I send it to UK again to claim warranty and get it replaced. If I sell it in the local market, people won't buy a phone because the camera has gone bad. If they will, it'll be a meagre sum. I forgot to mention that I searched google and read about iPhone's auto focus lock technique by pressing on your screen at a particular area to lock up the focus. It said that to deactivate auto focus lock, click anywhere on the screen and it'll work. This did not work for me as well. I will be thankful to anybody who suggests and advises me in this regard ASAP. Hope you can understand how to hold the latest iPhone and not been able to click pictures with family or friends for such stupid reason. Thanks in anticipation.

  • Doug Lerner2 Level 4 Level 4 (1,030 points)
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    Nov 22, 2012 5:58 AM (in response to aakashfromludhiana)

    In general, all Apple products have an international warranty. For example, my iPad 1 was bought here in Japan and something went wrong with it while I was in the U.S. and I was able to get a replacement at an Apple Store in Boston.

     

    However, there may be extra issues with an iPhone since there are multiple models, which work on different carriers.

     

    I do recommend contacting Apple and seeing if the warranty is good where you are.

     

    In the worst case though, why can't you send it to the UK for repairs?

  • 1984 Mac Guru Level 1 Level 1 (5 points)
    Currently Being Moderated
    Nov 29, 2012 9:31 AM (in response to Crackedkracker)

    Same here...iPhone 5 rear camera suddenly stopped focusing...autofocus keeps trying, but ultimately settles on an unfocused pic.

     

    Here at Apple Store now and they replaced it no problem.

  • maneesh25 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 29, 2012 3:23 PM (in response to Scarytallman)

    I have also started facing the same blurry image problem with iPhone 5, I got the software updated a week back? Whom to contact AT&T or apple store, I purchased this online through AT&T, any quick help is truly appreciated.

  • Icarusll Level 1 Level 1 (0 points)
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    Jan 8, 2013 7:38 PM (in response to Scarytallman)

    I was having the same problem today and I fixed it by hitting face down on my desk. I guess the problem was setting it down to had face up. It works perfect and focus like normal now.

  • Biang -DXb Level 1 Level 1 (0 points)
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    Jan 20, 2013 7:49 AM (in response to Doug Lerner2)

    Hi, Can you please tell me how to contact Apple?
    I am in Dubai and I bought and Iphone 5 in one shop here last December 21, 2012.
    I notice that the pictures i took is blurred, so I thought it's normal. Until it's bothering me, so

    i checked online if there is someone facing the same problem and I've seen this conversation about the

    same problem I have. Last week i went to the shop to tell the problem but instead of helping me, they refused to
    replace my iphone and they are insisting that the damagaed is caused by me and camera problem is not
    cover by one year warranty. I told them to contact Apple and they will replace it but they dont like and i dont know why.
    So I want to know if I can contact Apple directly and ask for replacement.

    Please help me.

  • maneesh25 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 20, 2013 8:31 AM (in response to Scarytallman)

    Here goes my experience,

    I have 2 yr contract with AT&T when I contacted them for support they tried for hard reset and factory reset of the iPhone 5, which was not helpful, then they only connected me with apple support, who took all the details about iphobe5 like Imei serial number etc, then apple support call got disconnected and they never gave me a call back, although the first question during support was my call back number if the call disconnects.

     

    I have again go through AT&T and this time I asked them to book an appointment and I went to apple store and there they tried for 10 mins and said we are not sure of the problem, gave me a bend new, which I loved it, as I bought this just 2 months back.

     

    So call apple store near to you and get the best support, call center ppl might also helpful, but one taking process.

  • Biang -DXb Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 20, 2013 9:25 AM (in response to maneesh25)

    I will try to call Apple Support in UAE. Thank you

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