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All replies
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Helpful answers
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Aug 14, 2012 7:03 AM in response to July7Kiss1995by Bob Timmons,This is a perplexing message when it appears.
Your backups are corrupted, and Disk Utility cannot repair them. This message rarely appeared until users started installing the Lion operating system.
We do not know why this error sometimes occurs.
You may be able to get into Time Machine if you need to restore a file or data, but as soon as you click to start a new backup, Time Machine will automatically erase the Time Capsule and start a new backup.
You might want to contact Apple Support directly for more information. They have been very silent about this.
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Aug 14, 2012 7:21 AM in response to Bob Timmonsby July7Kiss1995,I agree with your statement about the os update. However I chose not to update it so that couldn't be my issue for now. I will be contacting apple for more support as the time capsule is only 10 months old! Can I get the information off and put it on another external hard drive for now??
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Aug 14, 2012 7:32 AM in response to July7Kiss1995by Bob Timmons,I agree with your statement about the os update. However I chose not to update it so that couldn't be my issue for now
We were not clear. What we meant to say was that we rarely saw this issue until Lion appeared. It did first appear under Snow Leopard. It does not seem to matter whether the user upgraded to Lion from Snow Leopard, or the Mac came with Lion pre-installed.
Can I get the information off and put it on another external hard drive for now??
It's worth a try. I was not successful when I tried this in the past. The file seemed to transfer, but Time Machine could not open the file to view backups. You may have better luck.
Please keep us posted on your progress and findings with Apple Support.
Time Machine guru Pondini also has some good info about this issue in his excellent support documentation:
http://pondini.org/TM/Troubleshooting.html
See #C13
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Oct 14, 2012 9:50 AM in response to July7Kiss1995by 2ey35,I'm having a similar issue - usually about once a month - on both my Mac Mini (OSX Lion) and MBA (Mountain Lion).
Both are using the same NAS (QNAP TS410)
I found this:
http://support.apple.com/kb/HT4076
which is now archived an unsupported by Apple - last modified Feb 2011.
and, is more or less unslessly unhelpful.
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Nov 22, 2012 8:11 AM in response to July7Kiss1995by Luke Dalessandro,I have the same issue, backing up to a Synology NAS running the most recent DSM version.
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Nov 22, 2012 9:31 AM in response to July7Kiss1995by Vsubb,I have this issue too
It repeats every 2 or 3 weeks and make the idea of Time Machine useless.
Using Synology NAS DS-409+ with latest DSM and new external USB HDD from Seagate as disk for backups.
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Nov 23, 2012 12:48 AM in response to July7Kiss1995by soid,The same for me.
I'm using "Western Digital My Book Live 2 TB Personal Cloud Storage Drive" (it's a newtwork storage).
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Nov 24, 2012 9:18 AM in response to July7Kiss1995by Raemahn,Same problem. I have a Synology DS 412+. It was working fine the other day, and Time Machine even backed up at 12 a.m. this morning. I start to use my system this morning and discover the most recent time machine backup has failed with this message. I am on the latest version of Mountain Lion and (as far as I know) DSM. I have more than a year's worth of backup here. Am I really going to have to delete and start over again? Really?
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Nov 25, 2012 4:04 AM in response to Luke Dalessandroby elizpick,Same symptoms using Synology DS111.
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Nov 30, 2012 7:30 AM in response to July7Kiss1995by Helpless123,Yep. I can tell you why. Unfortunately Apple's "Support Communities" police have deleted my earlier post on this topic, as no doubt they will delete this one. If not, I can suggests a solution: forget Time Machine (useless) and forget Time Capsule (useless and expensive). Both will let you down, very, very badly.
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Dec 1, 2012 9:02 AM in response to July7Kiss1995by Steven Daenen,Same problem. I'm using WD MyBookWorld in combination with OS X 10.7.5
It starts one week after initial backup.
It's already the third time I restart!?
Does anybody has experience with OS X 10.8?
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Dec 2, 2012 10:05 PM in response to July7Kiss1995by upstatenysteve,I see the same error message randomly appear from time to time as well, also using a Synology DiskStation.
One question I have for other Synology users is whether or not you've recently enabled "Antivirus Essential" on your DS. I noticed some time ago that it flagged and quarantined some block from one of my timemachine sparsebundle backups and essentially corrupted it. I thought that I specifically told it not to scan that backed up directory since that time, but I just saw this same message pop up and realized that Antivirus is still running on my DS.
Thoughts?
Edit: I just found the following blog entry on the topic as well..
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Dec 3, 2012 12:04 AM in response to upstatenysteveby elizpick,I have the Synology DS111 and this problem but the antivirus package is not installed.
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Dec 4, 2012 7:18 PM in response to July7Kiss1995by jpw1,I have the same issue with backing up my MacBook to my ReadyNas duo. Very frustrating and continues to erode my confidence in Time Machine.
Also feel like apple is ignoring these concerns.