HT203384: iCloud: Troubleshooting the Find My iPhone app
Learn about iCloud: Troubleshooting the Find My iPhone app
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All replies
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Helpful answers
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Nov 22, 2012 10:44 AM in response to Djscanlanby randers4,Be sure you are signed into the iCloud ID the phone you are trying to locate is using. If you are and it still isn't working, try turning Find My iPhone Off, wait a few seconds, then turn it back On.
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Oct 6, 2013 7:25 PM in response to Djscanlanby mcauliffe05,I think I figured this one out.
You have to find iCloud on your device and log into iCloud with your apple id. This will start the process of adding your device to the locator.
GOOD LUCK!