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HT2188: iPhone, iPad, iPod: How to find the software version

Learn about iPhone, iPad, iPod: How to find the software version

HT2188 How do I determine what version of iTunes is installed on my iPad2?

1884 Views 6 Replies Latest reply: Nov 22, 2012 10:32 PM by Chris CA RSS
LittleLady Calculating status...
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Jun 24, 2012 4:06 PM

I purchased Masterpiece Downton Abbey, Season 2 back in February of 2012. I have not been able to download it to my iPad2 and Apple wants the version of iTunes installed on my iPad before I can file a problem report as well as the original receipt. I would think that downloading a show from their store to their device would be simple. But I keep receiving a message that I do not have permission to access the requested resource even when attempting to download the show from the original receipt.

iPad 2, iOS 5.0.1, 64 GB

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