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Apple maps very disappointing

246547 Views 2,250 Replies Latest reply: Jul 2, 2013 4:18 AM by Meg St._Clair RSS
  • lkrupp Level 4 Level 4 (3,080 points)
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    Nov 23, 2012 7:24 AM (in response to Lerxt)

    Lerxt wrote:

     

    Looks like unless Google are allowed to do a great map then it will be Android for me too.

     

     

    We can't wait.

  • duckdive Calculating status...
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    Nov 23, 2012 12:43 PM (in response to William Kucharski)

    William Kucharski claims that google maps works beautifully from the browser and has almost all the functionality the old google maps had.

     

    That is completely misleading and I will explain.

     

    It's true in a way that the browser version works beautifully. What does beautifully mean? We don't know what his taste is, but compared to the Goigle Maps App that apple ripped away from users is cumbersome, sluggish and slow. Google maps app was flawless, snappy and incredibly easy to use. The reason it was so easy to use was the fact it was fully imtegrated into the operating system.

     

    Kucharski continually tells us about strategic reasons for apple to rip away a major feature that worked perfectly on the iPhone. The replacement Apple Maps is garbage for anyone living ouside SF and a few other major US centers. Apple Maps is garbage for anyone using apple maps on a daily basis to navigate to unfamiliar destinations.

     

    The important point is that anyone reading these threads who ate unsure, be clear that google maps browser version is not a replacement for a google maps app. It does not integrate into to OS and it is slow and sluggish as is the nature of that type of web browsing if you are zooming in and out. No fault of googles, they have done a fantastic job. 

     

    Perhaps shortly, google will release an app for iPhone.

     

    Until them, I would not recommend os6 to anybody who needs reliable mapping on their phone on a regular basis daily.

     

    Apple, in removing Google Maps app have done the biggest disservice to their customers in the last 15 years.

     

    All these so called analysts here talking company strategy should give it a rest. You aren't getting paid here for your speculation. You are only impressing yourselves.

  • etresoft Level 7 Level 7 (23,860 points)
    Currently Being Moderated
    Nov 23, 2012 1:16 PM (in response to duckdive)

    duckdive wrote:

     

    the Goigle Maps App that apple ripped away from users is cumbersome, sluggish and slow.

    I'm quite sure that you would really hate Google Maps if Apple had kept the app. You see, the app is just an app. Without the Google Maps service, the app doesn't do anything. Apple's agreement with Google to use its services was due to expire. Apple could not legally continue to use Google's services without a license agreement. Apple could not ethically pull the Google Maps app in some unrelated security update 4 months from now.

     

    Google maps app was flawless, snappy and incredibly easy to use.

    It was only "snappy" with armchair use. If you are actually somewhere other than your living room where you actually need a map, Google Maps is useless without a 3G signal. Google Maps is useless without a strong 3G signal. The one time I tried to use it in downtown Toronto I actually had to say, "Wait, I'm loading the tiles".

     

    The replacement Apple Maps is garbage for anyone living ouside SF and a few other major US centers.

    Utter nonsense. It works better than Google Maps in both downtown Toronto and in the middle of nowhere Ontario. I used Apple Maps to navigate somewhere that people explicity told me not to use Google Maps because it was wrong.

     

    It does not integrate into to OS and it is slow and sluggish as is the nature of that type of web browsing if you are zooming in and out. No fault of googles, they have done a fantastic job.

    You don't seem to know how Google Maps works. The iOS app is the same as on the web. It is all image tiles. The native app is only faster because it isn't rendering a web site with Javascript. Vector maps, such as what Apple provides, are much, much better. They scale to any resolution and labels are separate from the maps. Even Google thinks vector maps are the best. That is why Google upgraded Android to use vector maps in 2010. Google is doing a fastastic job - on Android.

     

    You aren't getting paid here for your speculation.

    First we get accused of being Apple employees and now we are accused of just speculating for free. Which is it?

  • duckdive Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 23, 2012 2:53 PM (in response to etresoft)

    The sideshow of accusation about being apple emloyees etc is not interesting for anyone.

     

    The title of this thread is "Apple Maps Very Dissapointing." To speculate wildly about strategic direction of Apple and Google makes many feel like big players. Go invest your billions with your crystal balls. And honestly, I wish you all well.

     

    Meanwhile, back to the subject of maps.

     

    Again, google maps was flawless, snappy easy to use. Apple iphone requires electricity to charge it and use it. If you do not have electricity or some kind of generator, it is useless. Likewise, many of todays mobile apps require a reasonable 3g connection. It is useable without it, but will suffer. A vector based mapping application will require less data, so it will work better. Apple maps is vector based so it is snappier, but that is its only advantage. In every other contest, it scores very poorly. Google maps is the gold standard and apple maps pales in comparison.

     

    Ok, I was wrong. Apple maps for you is better than google maps. It works where you are. I am honestly very happy for you.

     

    I know how google map app used to work on my phone. It was amazing. It was part of the amazing product that was my iphone 4s. The apple iphone 4s with OS5.x was in my opinion, the best, most functional and perfect consumer electronic device id ever used. The upgrade to OS6 removed the seemles operation. 30% of my phone use is mapping. Apple maps is unreliable. No other mapping app can integrate properly. For anyone who uses maps regularly, the google map website no replacement for the Google Map App the was part of the phone before.

     

    The fact that apple maps is vecotor based gets people excited, unless they actually want to reliably be taken to the destination they are seeking.

     

    Apple maps is not reliable, it can not find many addresses, it can not find businesses acurately, it often leads to places no where near the intended destination, it does not have street numbers, etc etc. But the vector graphics are great.

  • etresoft Level 7 Level 7 (23,860 points)
    Currently Being Moderated
    Nov 23, 2012 3:16 PM (in response to duckdive)

     

    duckdive wrote:

     

    The sideshow of accusation about being apple emloyees etc is not interesting for anyone.

     

     

    • I completely agree.

     

     

     

    The title of this thread is "Apple Maps Very Dissapointing." To speculate wildly about strategic direction of Apple and Google makes many feel like big players. Go invest your billions with your crystal balls. And honestly, I wish you all well.

     

    Meanwhile, back to the subject of maps.

     

    This is a 129 page rant thread. We abandoned the rules a long time ago.

     

    Likewise, many of todays mobile apps require a reasonable 3g connection. It is useable without it, but will suffer. A vector based mapping application will require less data, so it will work better.

    No arguments there.

     

    Apple maps is vector based so it is snappier, but that is its only advantage. In every other contest, it scores very poorly.

    Not true. Apple maps has a number of advantages. It has spoken, turn-by-turn directions. That is its primary feature and the primary reason we are in this thread. The vector maps are an advantage. The labels are a huge advantage to me. 3D view is really cool, but not especially useful.

     

    Google maps has some advantages of its own. It absolutely has the best coverage. It includes Google's internet-fused search which is a powerful feature that Apple doesn't have. Street View is a big plus, but not useable on a 3G connection.

     

    Google maps is the gold standard and apple maps pales in comparison.

     

    I did some academic research on GIS systems. Google is the gold standard for GIS and I can prove it - literally and scientifically. That does not mean that Apple Maps is useless. That does not mean that Apple Maps doesn't have some distinct advantages over Google Maps on the iOS platform. I think that for most people, Apple's advantages outweight Google's strengths in coverage and searching.

     

    The fact that apple maps is vecotor based gets people excited, unless they actually want to reliably be taken to the destination they are seeking.

     

    Apple maps is not reliable, it can not find many addresses, it can not find businesses acurately, it often leads to places no where near the intended destination, it does not have street numbers, etc etc.

    It does not have street numbers but it tells you, literally, when you are there.

     

    All mapping systems have different levels of coverage in different places. You just can't make a blanket claim that Apple Maps doesn't work. I have used it to navigate to hard-to-find places. It was about 500m off, but Google was even further off.

     

    It is unfortunate if you don't have good coverage. It is like cell phone coverage years ago. People on Cingular could make calls but people with TMobile couldn't - or vice versa. That doesn't mean either TMobile or Cingular wasn't useable. Both improved their coverage over time. I don't see why the same can't be true for maps as well.

  • duckdive Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 23, 2012 4:09 PM (in response to etresoft)

    Apple maps is unreliable in my personal opinion. Ive owned an apple iphone for approximately 3 years. Have used the Google App Map in Indonesia, Singapore and Australia nearly every day and on multiple occasions.

    I never, ever  not once, and in case there is any misunderstanding, never had an instance in 3 years of it taking me off target. That is my personal experience.

     

    Apple maps on the other hand, in my personal experience is incapable of navigating accurately in Caulfield, Melbourne, Australia. And in trying to use it to accurately get me anywhere beyond a most urban area is completely and utterly useless.

     

    Again all the bells and whistles in the world does not compensate for the inability of Apple Maps to navigate reliably.

     

    Summary is Google Maps on ios5 is a far superior application to Apple Maps in ios6. If iphone users in some hypothetical world were given the option to choose between the two, this thread would shut down because the only people using apple maps would be people who do not need accurate navigation information.

  • William Kucharski Level 6 Level 6 (14,390 points)
    Currently Being Moderated
    Nov 24, 2012 12:49 AM (in response to duckdive)

    duckdive wrote:

     

    Summary is Google Maps on ios5 is a far superior application to Apple Maps in ios6. If iphone users in some hypothetical world were given the option to choose between the two, this thread would shut down because the only people using apple maps would be people who do not need accurate navigation information.

     

    Except for the many, many places (admittedly, mostly US but it's getting better) Apple Maps works wonderfully.

     

    It's not perfect, but certainly not useless (though obviously, if it doesn't work where you are, it's useless to you.)

  • RCGlass Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 24, 2012 7:35 AM (in response to William Kucharski)

    William Kucharski wrote:

     

    duckdive wrote:

     

    Summary is Google Maps on ios5 is a far superior application to Apple Maps in ios6. If iphone users in some hypothetical world were given the option to choose between the two, this thread would shut down because the only people using apple maps would be people who do not need accurate navigation information.

     

    Except for the many, many places (admittedly, mostly US but it's getting better) Apple Maps works wonderfully.

     

    It's not perfect, but certainly not useless (though obviously, if it doesn't work where you are, it's useless to you.)

    Well it is useless to me and I do live in a US city, Mobile, where an 80 year old paper map is more accurate than the Tom Tom based data that Apple is using in the new maps app.

     

    Secondly, having purchased the Tom Tom app for both my wife and myself and after trying to deal with their customer service directly over my map data issues, someone here is going to have to convince me that Tom Tom is going to be more responsive to Apple's customers than they are to their own before I would give my stamp of approval to the piece of cr*p that passes for map data from Tom Tom.

     

    All of discussion about features of Google Maps vs. Apple Maps means nothing if the underlying data is patently wrong especially if we are going to have to wait years for them to get it right!

  • rahuldulloo Calculating status...
    Currently Being Moderated
    Nov 24, 2012 10:10 AM (in response to chintamani)

    Is Maps+ from Google ...

  • Chris CA Level 9 Level 9 (73,330 points)
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    Nov 24, 2012 10:53 AM (in response to rahuldulloo)

    rahuldulloo wrote:

     

    Is Maps+ from Google ...

    No.

    It uses (too much) google data but is developed independently of Google.

  • duckdive Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 24, 2012 1:48 PM (in response to Chris CA)

    Having tried many map apps since losing Google Maps App, I've found an app called Quick Route to be the best alternative. It uses google for all searching with the apple maps vector overlay. It's slightly less intuative than the old google app. A few of the features are not apparent till you play a bit. In my opinion worth exploring as it will become your go-to app for mapping. It is far superior to Maps+ in design and usability.  And you can easily access contacts via this app.

     

    It's only flaw is inability to integrate. That is a limitation of the iPhone. That will always be a point of major irritation. It's not the developers fault. It's Apple, forcing most users to have a default mapping app that is completely useless. A reminder every day to be angry at a company you really want to like. Such a flawed management decision. Every time I hit a contact, I want to tap the address to open up Quick Route, but instead, have to copy address, open Quick Route, paste address, done. Every time using Urban Spoon, want to tap address to show me location, have to copy addresss, open a mapping application, paste address, and remember this whole routine is a forced limitation.

     

    If Apple's mapping app was the best application, I wouldn't care if it was forced on me. The sad reality, it is far from the best. Apple maps today is what Hyundaui was 20 years ago. They will get there, but I probably will never drive one. The worst part is every time I want to click an address link, I'm going to be reminded how much I resent a company I should have no ill feelings toward. The feeling is subtle, but that feeling, multiplied into millions of customers psyche, will ultimately undermine any operation.

  • John Phillips10 Calculating status...
    Currently Being Moderated
    Nov 24, 2012 1:47 PM (in response to Shilts9)

    Many well written and heartfelt responses to the new Maps, but to throw in my $.02: Maps works great, looks great - I've had NO problems with it. I actually like it more than the old Maps!

  • duckdive Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 24, 2012 1:56 PM (in response to John Phillips10)

    Hi John

     

    Im honestly curious. Ive given people a rough idea of where I live and the frequency of use for mapping.

     

    My previous experiences with Google Maps through 3 very large countries was amazing. I never had a problem. Apple maps for me has been completely useless. I agree it has a nice design. Personally, I liked Google Maps much more as it had street numbers and more relevant information for identifying surround landmarks which i always found helpful. For me personally, Apple Maps is lacking detail. True the vector based graphics are great. The problem for me is Apple Maps is completely unreliable. It can not find many places, can not find many addresses, can not find many businesses. The "no results found" for a search is very common. But the very worst part is when the app seems to have found a location, you follow it and you are taken 2 or 3 blocks off course. Apple Maps for a user such as myself that frequently visits unfamiliar locations can only be considered a toy. Very pretty, but of no real use.

     

    Im probably a power map user. I use maps nearly daily to go to unfamiliar locations. You have had NO problem with Apple Maps. Could you please tell us the city you are from and the different cities you have used it in. Could you also tell us how frequently you use it to go to locations you have absolutely no familiarity with. That would be very helpful.

     

    Cheers

  • John Phillips10 Level 1 Level 1 (45 points)
    Currently Being Moderated
    Nov 24, 2012 2:04 PM (in response to duckdive)

    I wasn't negating your power user experiences in any way. I use Maps for getting here and there locally; finding best routes etc. I live in Philadelphia and have used Maps up and down the East Coast. Cites like NYC and Boston and Balitmore but also including forays into the beautiful mountain / forest areas of Pennsylvania and obscure little towns in South Jersey. It finds businesses I seek and streets I'm looking for, but it is clear you use maps in a much more intense way. I hope Apple can soon meet your needs.

  • Kevin le Bevin Calculating status...
    Currently Being Moderated
    Nov 24, 2012 9:43 PM (in response to John Phillips10)

    I live in Australia and the Maps app is below the standard expected of Apple.  I concur with Duckdive and also add that here in Oz Maps does not provide any detail on the boundary of property addresses.  A key piece of information when hunting to buy or sell properties. 

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