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TS2755: iOS: Troubleshooting Messages

Learn about iOS: Troubleshooting Messages

TS2755 Delete deleted

204 Views 3 Replies Latest reply: Nov 23, 2012 6:38 PM by Demo RSS
lisaosm Calculating status...
Currently Being Moderated
Nov 23, 2012 3:10 PM

Is there a way to delete all deleted items in one action rather than individually?

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  • Demo Level 9 Level 9 (73,680 points)
    Currently Being Moderated
    Nov 23, 2012 4:07 PM (in response to lisaosm)

    If you are talking about email.... You can delete all mail in the trash folder at once. While in the trash folder, tap on the Edit Button at the top of the window, then tap the Delete All button at the bottom. Tap the red Delete all button that pops up at the bottom.

  • Demo Level 9 Level 9 (73,680 points)
    Currently Being Moderated
    Nov 23, 2012 6:38 PM (in response to lisaosm)

    Is this a Gmail account? If so, Gmail works a little differently than the email accounts that I am familiar with. Here are a couple of support articles for Gmail.... From Google and Apple.

     

    http://support.google.com/mail/bin/answer.py?hl=en&answer=77702

    http://support.apple.com/kb/HT4207

     

    And the Google search results that I found.

    https://www.google.com/search?q=gmail%20help%20for%20iapd%20deleted%20messages

     

    I assume that this email account is an IMAP account. She should be able to delete the folders on the server - on the web using a browser. There should be settings to add and remove mailboxes and folders in there. Any changes that you make to an IMAP account will be reflected across all devices. If the folders are removed in there, they will disappear from the iPad as well.

     

    But ... Where did these folders come from in the first place?

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