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Can anyone tell me how to find and restore previously purchased OS updates to my iMac?

123 Views 5 Replies Latest reply: Nov 23, 2012 7:37 PM by babowa RSS
EricDavid Calculating status...
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Nov 23, 2012 5:04 PM

Can anyone tell me how to find and restore previously purchased OS updates to my iMac?

iMac
  • babowa Level 7 Level 7 (22,095 points)

    Could you be a bit more specific please: updates are free; upgrades (Snow Leopard to Lion or Mountain Lion for instance) need to be purchased.

     

    So, which OS version are you on now?

     

    How did you get it?

     

    And what was the OS version before you upgraded?

  • babowa Level 7 Level 7 (22,095 points)

    Please go to the Apple (upper left corner) and click on About this Mac. In the resulting window, click on the numbers underneath until they display the OS version.

     

    Snow Leopard, Lion, and Mountain Lion are all OS X - they are 10.6, 10.7, and 10.8 respectively. After you get the OS version, click until you get the "Build" number and post that as well.

     

    Screen Shot 2012-11-23 at 5.40.00 PM.png

     

    If your Mac is from 2010, it most likely came with Snow Leopard. If you purchased Lion, then you should be able to see it under your Purchases in the App Store (not iTunes). But, first, we need to figure out what was installed on your machine after the hard drive replacement.

     

    Not sure about iPhoto at this point - may have to do with whaever OS version is installed. Check in Applications folder in column view and post back which version of iPhoto you have installed.

  • babowa Level 7 Level 7 (22,095 points)

    Just for clarification, if you are running 10.7.5, then you are running Lion (and the latest version of it). So, yes, you can download it again if you wish to reinstall (you may need it if you encounter a problem that can only be fixed with a new install) - apparently, the repair place reinstalled it for you. If you have all your backed up files back and everything seems to be working, you should be good to go.

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