Currently Being ModeratedNov 23, 2012 4:09 PM (in response to Limnos)
Do you see the player in System Profiler?
Yes but it's greyed out. It will let me open it but nothing happens from there.
Will it play CDs?
Yes it's playing a non-commercially produced CD right now.
Does it read non-comercially produced DVDs?
No. You can hear it attempt to spool up and load but it doesn't get that far. It tries twice before it ejects itself. That is the same thing it does with commercial DVDs.
Currently Being ModeratedNov 23, 2012 5:18 PM (in response to Ms Kris)
CDs and DVDs use different laser settings, hence the different performance.
Have you tried cleaning the superdrive with a standard lens cleaner that uses tiny brushes?
Also, a SMC reset can sometimes cure the problem:
Resetting the SMC (System Management Controller) on Intel-based Macs:
Resetting your Mac's PRAM and NVRAM:
Currently Being ModeratedNov 23, 2012 9:09 PM (in response to Ms Kris)
I suspect it is a mechanical/electronic error with the DVD component of the drive. You can try a lens cleaner but it isn't guaranteed. You can also try the SMC reset but that generally works in situations where the drive is not detected at all, and yours is detected..