Skip navigation

icloud iwork documents

210 Views 4 Replies Latest reply: Nov 26, 2012 6:11 AM by Nancy Bley1 RSS
Nancy Bley1 Level 1 Level 1 (15 points)
Currently Being Moderated
Nov 23, 2012 2:23 PM

I have icloud enabled on my iPad and on my laptop. I also have Pages on my laptop and on my iPad. Why aren't my documents from my iPad showing up in iCloud so I can access them on my laptop?

 

Thanks.

 

Nancy

MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)
  • markwmsn Level 4 Level 4 (3,955 points)
    Currently Being Moderated
    Nov 23, 2012 9:57 PM (in response to Nancy Bley1)

    Things to check [in this order]:

     

    On the iPad:

    Settings > iCloud > signed into an iCloud account [I assume that's what you meant by "icloud enabled."]

    Settings > iCloud > Documents & Data > On [and Use Cellular Data > On if applicable]

    Settings > Pages > Use iCloud > ON

    In Pages, verify that you see your documents in the Pages "sandbox".

    Create a new test document with a distinctive name and type in some sample text.

    Click the Documents button to return to the document list.

    Verify that none of the document icons has the upper right corner folded back with an upward-pointing arrow behind.

     

    In a browser on a Mac or PC [not the iPad]:

    Open a new window, open icloud.com and sign into the same iCloud account.

    Click on the iWork icon.

    Click on the Pages tab.

    Verify that you can see the same documents here, including the new test document.

     

    On your MacBook:

    System Preferences > iCloud > signed on the same iCloud account [Again, I assume so.]

    System Preferences > iCloud > Documents & Data checked

    System Preferences > Mail, Contacts & Calendars > [accountname] > Documents & Data checked

    Pages > File > Open...

    The open dialog should have "iCloud" and "On My Mac" at the upper left. Select "iCloud" by clicking on it, which should cause it to be surrounded by a rounded rectangle if it was not so already.

    Verify that you see the same documents here, including the new test document.

    Open the new test document to verify that it has the sample text.

    Make a small change, save the result.

     

    Back on the iPad, open the new test document and verify that the small change has been made.

  • markwmsn Level 4 Level 4 (3,955 points)
    Currently Being Moderated
    Nov 25, 2012 8:24 PM (in response to Nancy Bley1)

    That's odd. I just did a survey of a number of my own Pages files in iCloud. Some of them offer to download in any of the three formats, some of them offer only Pages '09. I don't see an obvious pattern of what files do one and which the other. Sorry.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.