HT4232: Apple ID: Security and your Apple IDLearn about Apple ID: Security and your Apple ID
Currently Being ModeratedNov 24, 2012 12:07 AM (in response to amaarieee)
From the More Like This on the right...
Currently Being ModeratedJul 14, 2013 3:07 PM (in response to amaarieee)
I forgot my security answers too! i went to:
support (located at the top right corner of your screen next to the search bar)
itunes (click on the iTunes icon)
contact itunes support (the blue link under the picture of the people)
account management (click on it)
forgotten apple id security questions
there may be a few more steps but you should easily firgure it out
they should give you a case number and call you as soon as you see your case number
when they call, wait for the option that allows you to talk to a real person (not a computer)
tell them why you called and that you would like to reset your security questions.
they should tell you what to do from there.
They were very friendly and helpful!
And they didnt ask for a rescue email!