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Mountain Lion Screen Freeze

43551 Views 183 Replies Latest reply: Nov 26, 2013 10:33 PM by Smudge RSS Branched to a new discussion.
  • Monkeynuts1972 Calculating status...
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    Nov 4, 2012 1:48 AM (in response to Monkeynuts1972)

    A little update on my posting above - I have now upgraded my memory from 4GB to 8GB and it seems to have stopped the freezing so far, fingers crossed.

     

    My experience with Mountain Lion suggests it needs more than 4GB to operate reliably or perhaps the Apple supplied memory was not of the best quality? It was generic unbranded memory.

  • CemY Calculating status...
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    Nov 13, 2012 7:42 AM (in response to sdaza)

    Hi everyone,

     

    same problem with exact same log on my rMBP :-(

  • maddocig Calculating status...
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    Nov 14, 2012 12:24 AM (in response to CemY)

    I'm having the same annoying problem with MBA mid 2011. The symptom is the "media ring overflow" in dmesg, and various funky hangs. The onset of the problem is during the system wake up. Clearly it's an intel graphics driver bug. Apple, please fix this, don't become Microsoft!!!

  • AmrothElda Calculating status...
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    Nov 23, 2012 6:02 PM (in response to sdaza)

    Hello everyone,

     

    same issue here

     

    I have rMBP 15'' (basic configuration) running OS 10.8.2.

     

    Software:

    I have Chrome but I hardly ever use it. I'm pretty much all day long on Safari.

    Yes, I use Mail.

     

    Freezes:

    Usually when I'm on Safari.

     

    Remarkable:

    "

    UserNotificationCenter[-number-]: *** WARNING: Method userSpaceScaleFactor in class NSWindow is deprecated on 10.7 and later. It should not be used in new applications. Use convertRectToBacking: instead.

    "  appears and then disappears very quickly (apparently) on a random pattern.

     

    AppleCare:

    I've been on the telephone more than 5 times about one hour each.

    >>Procedure (approx. Translation in English)

    #Check Machintosh HD Volume - alright

    #Delete catches

    #Reset password

    #Start & use in secure mode - 'normal'

    #Check & clean programmes started at launch - nothing conspicious

    #Check hardware (Power+cmd+r) - no flaws

    #Delete Flash

    #Turn off TimeMachine

     

    Result:

    NOTHING

     

    I'm pretty sure APPLE is just STALLING US! Just as I decided to give my rMBP to service, I hear that an actual diagnosis is not covered by AppleCare as long as there's no faulted hardware.

     

    THIS PROBLEM NEEDS TO BE SOLVED! I can't work or do a presentation without fearing that everything could disappear at any moment.

     

    If all we have done didn't work for us, we might need to change our course! I'm pretty new to Apple world and I don't know what else can be done. If nothing, we should not hesitate to take LEGAL ACTION as this problem costs us a lot of MONEY, TIME and ENERGY!

     

    I strongly hope, it won't come to this 'ultima ratio'.

  • Monkeynuts1972 Level 1 Level 1 (0 points)
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    Nov 24, 2012 1:45 AM (in response to Monkeynuts1972)

    Hmmm...thought I had resolved this by installing 8GB of memory, but the issue still started again.

     

    I had enough yesterday, so I started from scratch by re-formatting my drive and doing a clean install of Mountain Lion followed by all the updates. I am now running 10.8.2. I went into Safari to start downloading a few programs I use and hey presto - it froze! This is on a completely new install with no Firefox, Dropbox or Flash installed.

     

    Really frustrated now. It seems this is definately a problem with ML.

  • Schrodinger56 Level 1 Level 1 (30 points)
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    Nov 24, 2012 4:17 AM (in response to sdaza)

    I have a 2009 iMac with 4GB of RAM running on 10.7.5.   Given the issues seen here on this forum (Freezing etc) is it worth the risk installing ML given that Lion is running very well with very few if any issues?

     

    If something did go wrong being a novice at iMac operating system rectification I would be well and truly stuck!

     

    Technical Spec.

     

    Processor Memory
    Processor speed:- 3.06 GHz
    Processor Type:- Intel, Core 2 Duo (Penryn)
    Number of Cores:- 2
    Bus Speed:- 1066 MHz
    Cache:- 6 MB L2 cache
    64-bit Support:- Yes
    Turbo Boost:- No
    Installed RAM:- 4 GB (2x2GB)
    Max. Amount:- 4.0 GB
    Amount of Slots:- 2
    RAM Speed:- 1067 Mhz
    RAM Type:- PC3-8500, DDR3, SO-DIMM.
  • Schrodinger56 Level 1 Level 1 (30 points)
    Currently Being Moderated
    Nov 25, 2012 5:19 AM (in response to Schrodinger56)

    That's a leave ML well alone then!

     

    Thanks.

  • dayweed Calculating status...
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    Nov 25, 2012 5:26 AM (in response to Schrodinger56)

    Yeah.. When I enabled bluetooth this morning and turned on both my wireless keyboard and mouse the system frooze up. I was like "whaaat? Nooo, not this again!" Completeley surprised about that. Don't know why the system locked up only because of the bluetooth.. Hmm.

  • Brandon Rotkel Calculating status...
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    Nov 28, 2012 11:21 PM (in response to sdaza)

    I'm seeing this on my 2011 Mac Mini media center. It was exhibiting this behavior soon after I set it up after transferring over everything from an older Mac Mini. It would have frequent lock-ups when switching between programs. I reformatted it and set it up completely fresh with Mountain Lion 10.8.2 and didn't transfer over anything and I'm still getting these symptoms with the same error in the console. Activity Monitor shows nothing using up the CPU or memory, and it occurs even with no programs running. The only software that has been installed is Plex and Transmission. No Chrome and I've never run Mail on it. It's connected to a TV via HDMI and I think the problem may be activated when the display becomes active by turning on the TV or changing inputs.

  • Monkeynuts1972 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 6, 2012 11:50 PM (in response to Brandon Rotkel)

    I gave up at the weekend after a series of lock-ups and managed to get a cheap copy of Windows 8 to install through boot camp. So far it has not suffered from any lock-ups at all, so I can only assume it is ML that's the issue and not my 2011 Macbook Pro. It's a real shame because Windows 8 is not a patch on the Apple OS.

     

    I have Googled this subject and it appears we are not alone. There are loads of people with the same issue. Come on Apple, sort this out asap or I might think the unthinkable and format my drive completely and stick with Windows 8. At least it is reliable. Give me back Snow Leopard any day!

  • _Craigy Calculating status...
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    Dec 21, 2012 7:01 AM (in response to sdaza)

    I am also having this issue on my Retina MacBook pro. I've had the logic board replaced, and done a reinstall of Mountain Lion and am still experiencing this issue.

  • ToneDaBass Calculating status...
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    Jan 3, 2013 1:32 PM (in response to _Craigy)

    Add me to those experiencing freeze issues. I have a rMBP, and this seems to happen after anytime I run a JAVA applet. My computer freezes for about 5 seconds, then runs fine again. If I disable graphics card switching, then the problem no longer occurs. Here is the error log from the console:

     

    1/2/13 10:41:06.995 PM WindowServer[76]: Received display connect changed for display 0x4280380

    1/2/13 10:41:06.000 PM kernel[0]: stampWait: Overflowed checking for stamp 0x4248f on MAIN ring: called from

    1/2/13 10:41:06.000 PM kernel[0]: timestamp = 0x4248e

    1/2/13 10:41:06.000 PM kernel[0]: ****  Debug info for *possible* hang in MAIN graphics engine  ****

    1/2/13 10:41:06.000 PM kernel[0]: ring head    = 0x00000000, wrap count = 0

    1/2/13 10:41:06.000 PM kernel[0]: ring tail    = 0x00000120

    1/2/13 10:41:06.000 PM kernel[0]: ring control = 0x00000000   disabled, auto report disabled, not waiting, semaphore not waiting, length = 0x001 4KB pages

    1/2/13 10:41:06.000 PM kernel[0]: timestamps = 0x4248e

    1/2/13 10:41:06.000 PM kernel[0]: Semaphore register values:

    1/2/13 10:41:06.000 PM kernel[0]: VRSYNC: (0x12044) = 0x4248e

    1/2/13 10:41:06.000 PM kernel[0]: BRSYNC: (0x22040) = 0x0

    1/2/13 10:41:06.000 PM kernel[0]: RVSYNC: (0x 2040) = 0x0

    1/2/13 10:41:06.000 PM kernel[0]: BVSYNC: (0x22044) = 0x0

    1/2/13 10:41:06.000 PM kernel[0]: RBSYNC: (0x 2044) = 0x0

    1/2/13 10:41:06.000 PM kernel[0]: VBSYNC: (0x12040) = 0x0

    1/2/13 10:41:12.061 PM WindowServer[76]: CGXMuxAcknowledge: Posting glitchless acknowledge

    1/2/13 10:41:12.000 PM kernel[0]: stampWait: Overflowed checking for stamp 0x4248f on MAIN ring: called from

    1/2/13 10:41:12.000 PM kernel[0]: timestamp = 0x4248e

    1/2/13 10:41:12.000 PM kernel[0]: ****  Debug info for *possible* hang in MAIN graphics engine  ****

    1/2/13 10:41:12.000 PM kernel[0]: ring head    = 0x00000028, wrap count = 0

    1/2/13 10:41:12.000 PM kernel[0]: ring tail    = 0x00000028

    1/2/13 10:41:12.000 PM kernel[0]: ring control = 0x0000f001   enabled, auto report disabled, not waiting, semaphore not waiting, length = 0x010 4KB pages

    1/2/13 10:41:12.000 PM kernel[0]: timestamps = 0x4248e

    1/2/13 10:41:12.000 PM kernel[0]: Semaphore register values:

    1/2/13 10:41:12.000 PM kernel[0]: VRSYNC: (0x12044) = 0x4248f

    1/2/13 10:41:12.000 PM kernel[0]: BRSYNC: (0x22040) = 0x0

    1/2/13 10:41:12.000 PM kernel[0]: RVSYNC: (0x 2040) = 0x0

    1/2/13 10:41:12.000 PM kernel[0]: BVSYNC: (0x22044) = 0x0

    1/2/13 10:41:12.000 PM kernel[0]: RBSYNC: (0x 2044) = 0x0

    1/2/13 10:41:12.000 PM kernel[0]: VBSYNC: (0x12040) = 0x0

    1/2/13 10:41:12.091 PM WindowServer[76]: MPAccessSurfaceForDisplayDevice: Set up page flip mode on display 0x04280380 device: 0x105025320  isBackBuffered: 1 numComp: 3 numDisp: 3

    1/2/13 10:41:12.101 PM WindowServer[76]: Received display connect changed for display 0x4280380

    1/2/13 10:41:12.112 PM WindowServer[76]: Received display connect changed for display 0x3f003d

    1/2/13 10:41:12.113 PM WindowServer[76]: Received display connect changed for display 0x3f003e

    1/2/13 10:41:12.113 PM WindowServer[76]: Received display connect changed for display 0x3f003f

  • _Craigy Level 1 Level 1 (0 points)
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    Jan 7, 2013 8:31 AM (in response to ToneDaBass)

    Turning off Automatic Graphics switching for me also fixes the issue. However, it's not running Java Applets that are causing it for me; there's several apps that appear to be triggering the issue for me.

  • MorningZ Calculating status...
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    Jan 7, 2013 10:25 AM (in response to _Craigy)

    So here was my experience with this problem (Feb-2011 MB Pro 15", out of warranty, no apple care bought):

    - Xmas day i started runing into blue line and screen freeze

    - i noticed it was happening when I put the video card under load (like a video or java-needing site)

    - turned off the discrete card using gFX Status and was able to work weds and thurs after xmas like this

    - Friday morning the computer refused to boot (stuck on gray screen)... tried to boot to ML USB install stick that I made, that got stuck on a blue screen

    - Ponied up the $19 for an Apple Care, talked to someone, he thought "logic board", setup a Genius Bar appt for next day

    - I went to Apple on Saturday the "genius" booted the MB via net boot, ran his diagnostics which came back clean.  he then booted right into ML and it seemed to work, he pretty much said "all good, you have no problem"

    - I spent a few minutes opening many tabs in Chrome, pulling up video sites, bam, MB locks up and he sees this.

    - he talked about logic board replacement, quoted me the $350 to fix

    - because of the New Year holiday, they didn't ship a box out to me until Weds the 2nd

    - Thurs I get the box and immediately send it back out via FedEx overnight

    - Friday I get an exception that it was my hard drive's fault (an OWC SSD drive that I purchased and installed)

    - Called Apple Care back pretty angry, got a supervisor, she had another box overnighted to me on Friday, which I got this past Saturday, she also asked me to undo the SSD install

    - Put the original HD back in, packed up the box, ready to send out this morning

    - I was heading out the door to go to a nearby Office Max that offeres FedEx service and I notice/realize: they didn't include a shipping label as promised

    - called Apple Care back this morning, pretty upset, they just sent out a label overnight

    - so now it won't be tomorrow until i get the label to ship it back to them, pushing my total down time to 2 weeks (at least)

     

    so d-mn frustrating

  • nphase Calculating status...
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    Jan 11, 2013 12:38 PM (in response to andres.luna)

    I have been having this problem for probably like six months now. Any solution to it yet?

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