Skip navigation

Waiting for the Lion link!

182 Views 5 Replies Latest reply: Nov 24, 2012 2:39 PM by disappearingamerica RSS
disappearingamerica Level 1 Level 1 (0 points)
Currently Being Moderated
Nov 24, 2012 7:50 AM

I've been waiting for Apple to send me the link to download Lion.

I paid for it two weeks ago and they sent me the verification codes and instructions the same day.

They aren't shipping a disc, they are emailing a link to download the software.

I was told by an Apple.com rep that the link would be emailed to me within three to four weeks of my order.

 

Now, here is my question...

 

WHY DOES IT TAKE FOUR WEEKS TO GET THE LINK? REALLY. WHY DO I HAVE TO WAIT FOUR WEEKS FOR A LINK TO A DOWNLOAD?

Pro Mac Dual Quad Core Xeon, Mac OS X (10.6.4), 16GB RAM, Four 750GB internal drives, two SuperDrives
  • babowa Level 7 Level 7 (22,090 points)
    Currently Being Moderated
    Nov 24, 2012 8:21 AM (in response to disappearingamerica)

    You are not addressing Apple here; these are user to user forums and we volunteer our time to help - hence there is no reason to scream at us, especially since we are not able to answer your question. We don't work for Apple. You will need to contact Apple.

     

    Good luck.

  • babowa Level 7 Level 7 (22,090 points)
    Currently Being Moderated
    Nov 24, 2012 9:30 AM (in response to disappearingamerica)

    Well, you may be frustrated; however, typing in all caps (and using a very large font) is considered shouting/rude. I did not "discipline" you; I simply said we do not appreciate being yelled at.  Anyone here will most likely refer you back to the store - as fellow users, we can help with technical problems, but not with purchase/billing/delivery problems. How would we know why it is taking so long? As I said, we do not work for Apple and we are not allowed to speculate on Apple policies - see the ToU (there is a link at the bottom of every page).

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.