2 Replies Latest reply: Nov 24, 2012 8:58 AM by kilzok
kilzok Level 1 Level 1 (0 points)

Hi folks, I'm hopeing for a little help.  I upgraded my Mac 21.5 to Mountain Lion from the app store. Now my Canon ELPH 310 cant download pics.

I get the message "camera not found" although when I view the USB info it shows up. Apple support said a driver was needed from Canon. Canon had me download ImageBrowser and CameraWindow. Still no luck. I would appreciate any ideas. Do I have to go back to Snow Leopard?


iMac, OS X Mountain Lion (10.8.2)
  • 1. Re: Mountain Lion can't find my canon powershot ELPH
    babowa Level 7 Level 7 (23,300 points)

    Have you tried to simply use the camera card/insert into card reader?

     

    And, have you made sure that Finder Preferences is set to show external devices on the desktop?

     

    Also, what are your settings in both iPhoto and Image Capture for external devices/download pics?

     

    You don't need a "driver". You should simply see the icon of the card on your desktop and can open it, or you should set up an application (iPhoto, Image Capture, or, if you want - but not necessary - Canon Software) to automatically download/import your pics.

     

    I've been using various Canons for years; my preference is to simply show the card icon on the desktop where I can check the pictures and decide where/what to do with them.

  • 2. Re: Mountain Lion can't find my canon powershot ELPH
    kilzok Level 1 Level 1 (0 points)

    Thanks babowa, changing iPHOTO preferances did the trick. I deleted opening in camera window.  I always forget

    about Occams razor!