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Problems reinstalling Aperture

378 Views 4 Replies Latest reply: Nov 24, 2012 11:45 AM by rickymoro RSS
rickymoro Calculating status...
Currently Being Moderated
Nov 23, 2012 6:01 PM

I first installed Aperture 2.1.1 (dvd) on a Macbook Pro running os x 10.5.8.

I then purchased the dvd to upgrade to Aperture 3 and I recently downloaded the update 3.1.2  (no more updates available for os x 10.5).

I just installed os x 10.6 (sorry for delay) and updated it to 10.6.8, and here is the problem: Aperture doesn't open anymore.

I tried to disinstall Aperture following these steps (


" On Mac OS X v10.6. Snow Leopard:

  1. Open the Applications folder.
  2. Drag the Aperture application to the Trash.
  3. Open the Utilities folder within the Applications folder.
  4. Open the Terminal application.
  5. On the command line, type the below command (which is case-sensitive) and then press Return: sudo pkgutil --forget
  6. When prompted, enter your user password and press Return.
  7. Insert your Aperture disc and install Aperture.
  8. When finished, choose Software Update from the Apple () menu to update your software to the latest version.

For further information on settings or installation, please refer to the Aperture documentation available on your installation discs. "


but, after typing " sudo pkgutil --forget ", and putting the password, I get the following error:


Unknown error Error Domain=NSCocoaErrorDomain Code=4 UserInfo=0x10025f3d0 "“” couldn’t be removed.".

Forgot package '' on '/'.


Does anyone know what I should do? Can I go on reinstalling Aperture 2 and then upgrade to 3 using the dvd I have or may I have some problems in the future?


Really appreciate any help.



Aperture 3, Mac OS X (10.6.8)
  • léonie Level 8 Level 8 (46,570 points)
    Currently Being Moderated
    Nov 23, 2012 6:15 PM (in response to rickymoro)

    Aperture doesn't open anymore.


    what exactly happened, when Aperture does not open anymore? Do you get any error messages? Which message?


    Since you are now running Snow Leopard, and have an install DVD for Aperture 3, it is not necessary to reinstall Aperture 2. Follow the procedure described here for reinstalling from DVD:

    Aperture 3.4: May quit unexpectedly on launch after updating

    and reinstall Aperture 3 directly from the DVD, then upgrade using Software update. But you will have to enter both serial numbers, for Aperture 2 and Aperture 3.

  • léonie Level 8 Level 8 (46,570 points)
    Currently Being Moderated
    Nov 24, 2012 11:27 AM (in response to rickymoro)
    After upgrading to os x 10.6.8, I opened Aperture (version 3.1.2) and got a message saying Aperture and the os x were not compatible.


    Ric, did this message contain something like "certificate expired"? The older installers on the installation media sometimes are not accepted by the newer MacOS versions - security issues. If this happens again, change the date in the System Preferences, so MacOS thinks it is still before February 2012, then the installer should work.


    But great that you could solve your issue, and now have a working Aperture 3 installation!





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