1 Reply Latest reply: Nov 24, 2012 12:28 PM by brad805
rique97 Level 1 Level 1 (0 points)

WHY WHEN I CONNECT MY IPHONE TO ITUNES TO DO A FACTORY RESTORE IT ONLY SHOWS THE APPLE LOGO THEN IT SHOWS THE LOGO THAT SAYS CONNECT TO ITUNES BUT IT WONT RESTORE AND IT SEND ME BACK TO THE SAME THING OVER ND OVER ND OVER AGAIN!!!!!!!!


iPhone 4, iOS 6.0.1
  • 1. Re: help me out!
    brad805 Level 5 Level 5 (7,290 points)

    Could be simple or complex hardware problem. If you have Warranty or AppleCare make Genius reservation and take iPhone to Apple for resolution. If no coverage, I would start with new battery.