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My flash on my iPhone 5 randomly stopped working

159 Views 1 Reply Latest reply: Nov 24, 2012 1:33 PM by brad805 RSS
ChrisBAUD77 Calculating status...
Currently Being Moderated
Nov 24, 2012 1:09 PM

I have the iPhone 5 , one month now, and randomly my flash on the camera won't work anymore , for pics or video. I tried downloading the flash light app but it didn't change anything. I can't seem to figure out the problem, I haven't dropped it yet or hit it against anything ,there's no damage too it. Can someone please help?

iPhone 5, iOS 6.0.1, 1 month new, Never dropped/banged
  • brad805 Level 5 Level 5 (7,285 points)
    Currently Being Moderated
    Nov 24, 2012 1:33 PM (in response to ChrisBAUD77)

    Most often this is failure of camera, or less likely hardware of logic board. But to be absolutely certain it is hardware error, Restore iPhone with iTunes 10.7 with on computer. If after the Restore still problem, make Genius reservation and take iPhone to Apple for resolution under Warranty.


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