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Why doesn't my computer recognize my iPod when my external hard drive that has all of my iTunes files is connected?

648 Views 7 Replies Latest reply: Nov 24, 2012 3:01 PM by planb77 RSS
Wannabett86 Calculating status...
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Nov 9, 2012 7:15 PM

I have been using a Seagate External Hard Drive to store all of my iTunes files for years. For some reason, if I connect my external drive to my laptop and open iTunes, my computer does not recognize my iPod. When I disconnect my hard drive and connect the iPod only, it shows up. Unfortunately, this means that I cannot sync and add new files since they are all on the hard drive. I thought it might just be a temporary glitch, but it has been several days now. Has anyone else experienced this?

iPod classic, Windows XP


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