Skip navigation

Why doesn't my computer recognize my iPod when my external hard drive that has all of my iTunes files is connected?

648 Views 7 Replies Latest reply: Nov 24, 2012 3:01 PM by planb77 RSS
Wannabett86 Calculating status...
Currently Being Moderated
Nov 9, 2012 7:15 PM

I have been using a Seagate External Hard Drive to store all of my iTunes files for years. For some reason, if I connect my external drive to my laptop and open iTunes, my computer does not recognize my iPod. When I disconnect my hard drive and connect the iPod only, it shows up. Unfortunately, this means that I cannot sync and add new files since they are all on the hard drive. I thought it might just be a temporary glitch, but it has been several days now. Has anyone else experienced this?

iPod classic, Windows XP

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.