HT202451: Using and maintaining your Apple MagSafe Adapter

Learn about Using and maintaining your Apple MagSafe Adapter
RebeccaMebane

Q: I think my adapter isn't working.

There's no light on, and my computer is showing battery power. I think it's my smaller cord with the MagSafe adapter on the end, because my husband also has a Macbook Air and I've switched & tried the longer cords.

 

Anyone ever have trouble with their MagSafe adapter? Any suggestions or do I just need a replacement?

MacBook Air

Posted on Nov 24, 2012 3:05 PM

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Q: I think my adapter isn't working.

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  • by carl wolf,

    carl wolf carl wolf Nov 24, 2012 4:53 PM in response to RebeccaMebane
    Level 6 (14,625 points)
    Nov 24, 2012 4:53 PM in response to RebeccaMebane

    Does your husband's power adapter work with your computer?  If so, it's possible that your power adapter needs to be replaced.  If your husband's power adapter does not work, it's possible that the connector on the MBA has debris, and you should remove it carefully.

  • by RebeccaMebane,

    RebeccaMebane RebeccaMebane Nov 25, 2012 7:03 AM in response to carl wolf
    Level 1 (0 points)
    Nov 25, 2012 7:03 AM in response to carl wolf

    Thanks. I've switched the bigger cord with my husband's computer, but he has a different & newer MagSafe adapter. It's not the L-shaped one I have. I have attempted to clean mine. It works sometimes; then other times, no. Now I'm nervous to take the adapter off as I need my computer this week for school work. I was just wondering if this is a common issue with Mac users. There's definitely something wrong with mine, and I'll be calling Apple support this week.

    Thanks again.