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wifi on my iPhone 4s is greyed out!

250 Views 3 Replies Latest reply: Nov 24, 2012 5:59 PM by Appletini6 RSS
jrhipolito Calculating status...
Currently Being Moderated
Nov 24, 2012 5:55 PM

My iphone 4s iOS 6.0.1 wifi is greyed out. How do i fix this issue? It's getting so frustrating. Or should I just throw away my iphone

iPhone 4S, iOS 6.0.1
  • andymorgan3 Calculating status...
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    Nov 24, 2012 5:57 PM (in response to jrhipolito)

    Do this first, make a back up if you can and restore the device as new with itunes. If that doesn't work you can take it to a retail store and they most likely will give you a replacement. If your within your limited hardware warranty.

  • Appletini6 Level 3 Level 3 (825 points)
    Currently Being Moderated
    Nov 24, 2012 5:57 PM (in response to jrhipolito)

    http://support.apple.com/kb/TS1559

     

     

    Settings>airplane mode must be OFF.

    Shut off and turn back on phone (dont just put it to sleep, presspowr for 3-4 seconds until you see SLIDE TO POWER OFF)

     

    Update your device's software.

     

    Quick question though.. When you go to settings and wi-fi, is it on? if not, turn it on. Does it even give you the option to turn it on?

     

    If its on, turn it off, then back on.

  • Appletini6 Level 3 Level 3 (825 points)
    Currently Being Moderated
    Nov 24, 2012 5:59 PM (in response to Appletini6)

    essentially what i am getting at by my last comments are, when the wi-fi Chip inide the phone goes bad, it will show wi-fi as OFF and will not even give you the option to turn it on.

     

    save the restore as nw until after all troubleshooting as been done. Often times resetting the network settings will fix these things. SETTINGS>GENERAL>Reset>reset network settings.

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