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problem reading dvd OS X Leopard

376 Views 5 Replies Latest reply: Nov 27, 2012 12:49 PM by roam RSS
WillemIII Calculating status...
Currently Being Moderated
Nov 25, 2012 12:03 AM

I have problems to install Snow Leopard OX. After a few minutes it stops because of afailure reading the dvd. Is this a know failure?

iMac, iOS 6
  • roam Level 6 Level 6 (13,545 points)
    Currently Being Moderated
    Nov 25, 2012 2:31 AM (in response to WillemIII)

    There are some reasons why attempting to install Snow Leopard can fail.

    Suitability of your computer.

    Valid installation DVD.

    Hardware known to perform satisfactorily.

     

    1. Is you iMac able to run Mac OS 10.6?

    General requirements for 10.6 Snow Leopard

        •    Mac computer with an Intel processor

        •    1GB of memory (though I'd recommend 2GB)

        •    5GB of available disk space for the installation process.

        •    DVD drive for installation

     

    2. Are you using the retail 10.6 DVD that looks like this? (A Grey disk will likely not work as they are hardware specfic.)

    106image.jpg

    3. Does your optical drive play DVD's normally without any problem? If you think the drive is old and a bit dodgy, try using an external optical drive if you have access to  one.

  • roam Level 6 Level 6 (13,545 points)
    Currently Being Moderated
    Nov 25, 2012 12:48 PM (in response to WillemIII)

    Hi Willemill

     

    ...installation stops because of another failure that it isn't possible to install some files.

    Could you write down what that message says please, and post it here.

  • roam Level 6 Level 6 (13,545 points)
    Currently Being Moderated
    Nov 27, 2012 12:49 PM (in response to WillemIII)

    Thanks for posting back, Willemill. Do you know that external optical drives (CD\DVD units) that plug in to a computer are inexpensive and reliable? Also the best thing is, there is no need to disassemble your iMac to replace the one you have. Just leave the old one inside and use the external one.

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