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TS3125: Resolve issues between iTunes and security software

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TS3125 system upgrade option

167 Views 1 Reply Latest reply: Nov 25, 2012 5:24 AM by diesel vdub RSS
deborahlovesapple Calculating status...
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Nov 25, 2012 3:45 AM

im using itouch 4th gen 8gig, trying to upgrade my ios 4 to ios 5 before i upgrade to ios6... but i cant.. the system upgrade button/option is not showing up on my ipod. If i try to use my itunes (10.7),it wont finish downloading the system upgrade/software upgrade..

iPod touch, iOS 4.3.1
  • diesel vdub Level 7 Level 7 (20,725 points)
    Currently Being Moderated
    Nov 25, 2012 5:24 AM (in response to deborahlovesapple)

    You cannot upgrade to iOS5, you can only upgrade to the current version of iOS for the device.

     

    To upgrade via iTunes on the computer, temporarily disable all security software on the computer then attempt the update again.

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