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Installing HD in mini voids warranty questions

2397 Views 20 Replies Latest reply: Nov 25, 2012 11:25 PM by Randy Knowles RSS
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Randy Knowles Level 1 Level 1 (45 points)
Currently Being Moderated
Nov 25, 2012 12:08 AM

Hello everyone -

 

   I have a mid 2011 mini that was purchased in October of last year.  I'm contemplating buying and installing a second HD.  I've done HD installs/swaps before on previous older minis.

 

   I am aware that doing my own install voids the warranty, but that was one year so it expired last month anyway.  I am fully aware that if I break something while working on my machine, I will have to pay for the repair.  My question concerns the 3-year extended Apple Protection Plan that I also purchased.  On my older mini Apple covered replacing a Firewire Port that went bad within the 3-year extended period, but well after I had done my HD swap out.

 

   Now, however, some people have been warning me that if I install a second HD in my new mini, I will loose all of the Extended Apple Protection Plan, including calls for tech support and any repair for any reason.  Does anyone know if this is accurate?  If so, does that mean that you cannot put in a second hard drive in a Mac mini?  Or can you have it installed by some "professional" to avoid loosing the rest of your 3 years?  If so, what professional installers would be recognized by Apple?

 

   Thanks for any responses in advance.  - Randy

Mac mini, Mac OS X (10.7.5), 2011; 2.7GHz i7; 8GB RAM; HD 6630M
  • mende1 Level 10 Level 10 (89,470 points)
    Currently Being Moderated
    Nov 25, 2012 12:10 AM (in response to Randy Knowles)

    If you install another hard disk, the AppleCare and the warranty will be voided. A reseller can only replace the hard disk of your computer with another with the same size because Apple doesn't allow to change the hard disk storage after buying your Mac mini

  • LousyFool Level 4 Level 4 (2,640 points)
    Currently Being Moderated
    Nov 25, 2012 12:14 AM (in response to Randy Knowles)

    It's all in the T&C. Look carefully at point 4 and expect coverage being void.

  • LousyFool Level 4 Level 4 (2,640 points)
    Currently Being Moderated
    Nov 25, 2012 1:49 AM (in response to Randy Knowles)

    You got to decide yourself how much risk you want to take, no one can help you with that.

     

    One last advice: You cannot isolate certain words or lines in the T&C and ignore the rest. Point 4 remains valid, whatever other points say, and there are multiple indicators that your plan will be void.

    And even if you found a case where Apple tolerated a DIY modification, it won't mean they'll have to tolerate yours.

     

    Maybe you should talk to a lawyer...

  • woodmeister50 Level 4 Level 4 (3,690 points)
    Currently Being Moderated
    Nov 25, 2012 1:57 AM (in response to Randy Knowles)

    Randy Knowles wrote:

    ....

        "(iii) Your use of or modification to the Covered Equipment ... in a manner for which the Covered Equipment ... is not intended to be used or modified;"

     

    This pretty much says it right here.  Even the owners manual says

    that the only user servicable component is the RAM.  Therefore,

    user changes to hard drive falls under that last phrase.

  • mende1 Level 10 Level 10 (89,470 points)
    Currently Being Moderated
    Nov 25, 2012 2:25 AM (in response to Randy Knowles)

    Neither Apple nor the resellers replace hard disks unless the hard drives are damaged. They won't replace the hard drive because Apple doesn't allow them to do that. You can replace the hard disk, but it will void the warranty and it's dangerous

  • Nameless68 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Nov 25, 2012 5:33 AM (in response to mende1)

    mende1 wrote:

     

    .... and it's dangerous

     

    Well I guess it depends on how you are with working inside computers. I swapped out my drive from my older mini since I simple needed more space. I have been swapping out drives and such from my Mac and windows computers for ages since my early 286 computer with no problem. I never bought into extended warranties before as I have neverf need trhem, found to be a waste of that extra money. I just gave away my 2005 mini which was still working good, bit slow but working.

     

    I simply take full fault if I did damage it while doing something, which is the only thing to ask (OP) yourself do you want to risk it or just wait the 3 years to add it? To me extended warranties are only good for people who do not want to mess with thier computers.

  • LousyFool Level 4 Level 4 (2,640 points)
    Currently Being Moderated
    Nov 25, 2012 5:54 AM (in response to Nameless68)

    I hate to say this, but first, it wasn't the question how easy or difficult the HD replacement is, but if it voids AppleCare or not.

     

    Secondly, if not before, it IS getting dangerous now: Many people here and elsewhere have saved a lot of money by spending little on AppleCare. There is no right or wrong, generally, so leave it to people individually and do not invite them to "mess with their computers", as you rightfully call it considering how many people here hardly know how to update software on their machines. What you do is not wrong, but it isn't generally right, either.

  • Linc Davis Level 10 Level 10 (107,665 points)
    Currently Being Moderated
    Nov 25, 2012 11:47 AM (in response to Randy Knowles)

    One often sees statements on this site that one or another action "voids the warranty." Those statements are completely baseless. Nothing voids a warranty unless it's specifically mentioned in the terms. Obviously, any damage that you cause by installing a drive, or doing anything else, won't be covered by the warranty. Neither will the components you installed. Manufacturing defects not caused by the installation will still be covered.

  • mende1 Level 10 Level 10 (89,470 points)
    Currently Being Moderated
    Nov 25, 2012 9:42 PM (in response to Randy Knowles)

    I just see comments of people who replaces hardware of their computers and they have to pay for a repair

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