366 Views 1 Reply Latest reply: Nov 25, 2012 12:13 PM by planb77
Currently Being ModeratedNov 25, 2012 12:13 PM (in response to lisadigreg)
Does the iPod connect with iTunes? If so restore it to factory settings. Otherwise, try manually forcing the iPod into Disk Mode and connecting it to iTunes that way. See here for instructions on getting your iPod into Disk Mode.